Let's study the computer. Here are some reviews from people who have already completed the course “Computer is very easy! or How to Master a Computer on Your Own"

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The main task of a computer is to provide the user with the most efficient performance of assigned tasks. Nowadays, many jobs require the ability to use hardware, but not everyone can handle it. This article will provide brief instructions on how to learn how to use a computer for free.

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You will need

• computer;
• teaching aids;
• computer courses.

Instructions

• Learn to touch type ( ten-finger method touch typing). In many cases, working at a computer involves typing, which is why it is important to type quickly without looking at the keyboard. People who master this method can type more than 300 characters per minute.
• Try to avoid the "poke method" this path very tortuous: many programs cannot be understood intuitively.
• Make it a rule to read the built-in documentation for all distributions new to you. This way you can reduce the time spent studying programs and be able to work more productively.
• Remember the hotkey combinations and then use them in your work. They exist in almost everything software.
• It's worth optimizing your virtual workspace. You can place shortcuts to the programs and folders that you use daily on your desktop.
• Structure the data stored on your hard drive. Place text documents in some folders, photos in others, videos in a third. Make sure that finding the necessary information takes minimal time.
• If you realize that you are not very good at using a computer, you should hire a tutor or enroll in computer courses. computer literacy. This way you can get rid of the need to study from books and get the same amount of knowledge faster.

Please note

If you have managed to master a computer to the level of an ordinary user and want to study further, then you can study from books, you just need to avoid materials for beginners, since then you will have to filter more quantity unnecessary information. Give preference to books for advanced users or professionals.

Don’t be afraid to introduce a virus into your computer or break it, constantly study the unknown computer functions. Confidence is only half the battle.

If you decide to find a tutor or enroll in computer literacy courses, you don’t need to rely on them for everything: you should always take the initiative. Otherwise, you will automatically always wait for advice, and necessary information will be more difficult to remember.

Video lessons

Cost of computer courses for pensioners:

Start dates

PC course program for beginners

1 lesson. operating room Microsoft system Windows.
1.1.Basic concepts (file, folder, desktop, taskbar, shortcut, window).
1.2.Desktop.
1.3.Structure of a Windows window.
1.4. Units of information
1.5.Use help system.

Lesson 2. Program "Explorer", "This Computer".
2.1.Creating folders; movement.
2.2.Deleting and copying a file and group of files
2.3. Working with USB flash drives.
2.4.Creating a shortcut on the desktop.
2.5.Setting up the mouse, keyboard, date and time, monitor.
2.6.Installation and removal of programs.

Lesson 3. Program Microsoft Office Word.
3.1.Structure of the Word program window.
3.2.Text input.
3.3.Selecting text
3.4.Editing text
3.5.Working with fonts.

Lesson 4. Microsoft program Office Word. (Continuation)
4.1.Saving, opening, creating a new document
4.2.Paragraph formatting
4.3.Text alignment.
4.4.Setting page parameters.
4.5.Preview of the document.
4.6.Print a document.

Lesson 5. Microsoft Office Word program. (Continuation)
5.1.Creating a frame and background.
5.2.Inserting pictures
5.3.Inserting shapes
5.4. Spell check.
5.5.Auto-change.
5.6.Upper and lower indices.
5.7.Page numbering.
5.8.Creating headers and footers.
5.9.Inserting symbols.
5.10.Changing the case of text.

Lesson 6. Microsoft Office Excel program.
6.1.Program interface
6.2.Entering data and editing cell contents.
6.3.Formatting cells (borders, fill, data format).
6.4.Setting page parameters.
6.5.Preview.
6.6.Print a document.
6.7.Creating number sequences.
6.8.Creating formulas.
6.9.Copying formulas. 6.10.Using autosum.
6.11.Creating formulas using the Function Wizard.
6.12.Working with sheets (inserting, renaming, deleting, moving, copying).

Lesson 7. Internet and email.
7.1.Basic terminology of the Internet.
7.2.Connecting to the Internet.
7.3. Browser programs Internet Explorer, Mozilla Firefox, Google Chrome.
7.4.Methods of viewing and searching information
7.5.Saving information on your computer.
7.6.Saving photos, music, videos on your computer.

Lesson 8. Working with email.
8.1. Creating your own mailbox.
8.2. Receiving and sending letters using the mailbox.
8.3. Processing letters (changing encoding, sorting, deleting, saving attachments).
8.4.Using and filling out the address book.
8.5.Adding attachments to letters as a file.
8.6.Indicating the importance of the message.
8.7. Purpose of the magazine and favorites folder.
8.8.Introduction to email clients.

Test. Interview.

• Hello, Evgeniy! With respect to you, Oleg, one of the many who purchased a video course, which essentially, step by step, transforms the student from a mouse carrier to, as you put it, an advanced user in less than five minutes. At my age, many people are no longer able to master it due to a number of reasons, but since, thanks to you, I am burning with desire, I am slowly, little by little, doing it. Thanks for the school. Completed homework and I will move on. As they say, the quieter you go, the further you will go. P.S: please write off possible grammatical errors, because... just the driver Oleg Isaykin from St. Petersburg

• Evgeniy, good afternoon! I briefly watched the beginning of the video course and have already found a lot of new things for myself. Now the work involves business trips, so there is no opportunity to get into it yet. I want to tell you that you are great! This is very necessary disks. In our provinces, it is not possible to get qualified help everywhere. With best wishes, good luck to you and good luck. Galina Anatolyevna village Khor, Khabarovsk Territory

• Please forgive me, Evgeny, but I thought I told you. I received the video course before the holiday. Thank you so much! The video course turned out to be a salvation for me; it really helps me master the laptop. I am very grateful to you. I wish you a happy new year and a Merry Christmas! Lyudmila Nikolaevna Naumova Malaga, Spain

• Hello, Evgeniy! This letter came to me automatically. You probably remember that just before your vacation, you sent a parcel to Tashkent. The parcel arrived in perfect condition. Thank you very much for the discount and fast shipping. I'm already working on your CDs. I really like the way you present the material and detailed explanation even little things. Once again thank you very much for your work. This job was a success for you. All the best, with respect, Vladimir Aleksandrovich Subbotin from Tashkent

• Hello Evgeniy Alexandrovich! Thank you, I like everything, I don’t understand everything as quickly as I would like, but I will definitely master everything. I’m 61 years old, I’ve never approached a laptop, and now I’ve decided to. Lots of unclear words. I watch the course lessons several times. I'll definitely learn it. Thank you that there are such competent and ordinary people to help us, you are a very good mentor. Lyubov Alekseevna Mironova from Moscow

• I'm a novice PC user. I purchased the CD “The ABCs of Computers and Laptops” and I was not mistaken, I made right choice. The disc arrived within a week despite the fact that there were holidays. On at the moment I’m still studying and haven’t mastered the whole course. But there is already progress. Previously, if I wanted to do something on a PC, I did it at random, but now, after several lessons, I am more confident in working with a computer. My friends saw that I was no longer afraid to work with a computer as before, and were very surprised by my knowledge. I showed the disc and they really liked it. They also wanted this disc, so I ordered another set. P.S. Thank you very much! Your lessons are clear and not difficult for beginners like me. I advise everyone to start getting acquainted with a computer with these classes! Yulia Denisova from Tula

• Hello, dear Evgeniy Alexandrovich! I enjoyed watching your video course and would like to respond to your request in the section " Feedback". I have simply become familiar with your voice, and you have almost become a member of our family! My husband makes fun of me when he sees me at the computer, but it has become obvious to me that in some matters I can already give him advice; he comprehends everything in a method." poke." Of course, I am not very deluded about myself, but the main thing is that there is no fear: if I have questions, I can look for information on the Internet. It is very noticeable that your popularity on the Internet has grown greatly since November 2011. I accidentally came across the link of your video course there. I’m very glad to know you. In a couple of months I’ve learned a lot and I’m moving slowly, but I feel more and more confident thanks to your lessons. I wish you every success and a worthy assessment of your work. Filippovna Moscow

• Evgeny. I am very grateful to YOU. It was this knowledge, obtained with the help of the VIDEO TUTORIAL and YOUR letters, that I lacked. Now I don’t ask ANYONE questions about using a computer and don’t hear expressions like: GRANDMOTHER WOULD HAVE REMEMBERED IT A LONG TIME LONG ago. Nikolay Dmitrievich Medvedev from Sterlitamak, Republic of Bashkortostan

• The video course “The ABCs of Computers and Laptops” is a useful series of video lessons, both for beginners to get acquainted with a PC, and for more advanced users. I would like to note: I used the first two points for my relatives who were visiting us and constantly asking me to explain something. I sat them down at the computer, turned on video lessons - a basic course and 2 hours free! By profession I am a teacher at Perm Medical College. For all beginning students and my colleagues, for learning to work in Word - you can’t imagine anything better - accessible, visual and very understandable. And please, at least compose an essay for you, or at least write tests - you are already advanced users. Thank you Evgeniy. We are waiting for your new educational materials! Svetlana Agafonova from Perm

• Evgeniy, hello! My name is Tatyana Vasilievna. I’m 60 in two months. Pensioner. Former teacher. Life goes on and you want to live, live interestingly, keeping up with the times. Interest in computers appeared a long time ago. There was no financial opportunity to purchase this item. But I still took computer courses. Free, for pensioners. We received basic knowledge of working in Word 2003, without even touching the Internet. And knowledge was very necessary, because... a computer appeared, and I wanted to communicate with my daughter via Skype in order to save money and be able to see each other. I surfed the Internet, searched, and hoped for luck. And then luck smiled at me. I saw a message saying that you can learn quickly computer literacy! Cool!!! I read it. I decided: I’m ordering discs. They arrived by mail quickly, without any delays. And now I enjoy studying everything that is there. Everything is extremely clear and clearly stated. New knowledge emerged of what seemed to be known. Everything has become simpler and more accessible. Thank you. Tatyana Vasilievna Penza

Modern realities are such that the computer has firmly and permanently become an integral part of our lives. It is necessary at work, in the family and at home, for leisure, etc. The volumes of data that we entrust to PCs are constantly and rapidly growing, and it is already difficult to believe that just twenty years ago for many of our For compatriots, the concept of “computer” was mysterious and abstract.

But to become a full-fledged computer user, it is not enough just to purchase it and install it on workplace. First, you will have to obtain at least some minimum knowledge and skills that will allow you not only to find out what a modern PC is and what it consists of, but also how to actually use it. Moreover, consultations with more “advanced” acquaintances will not be enough: you will have to read specialized literature, which includes the proposed book - designed, by the way, for the most novice users (to put it simply, “dummies”).

The relationship between a person and a PC is ensured using a special software product called an “operating system”. At the moment, the most popular systems are those produced under the “Windows” brand from Microsoft. But there are other “operating systems”, for example – Linux, Unix, MS-DOS. In this book we will consider the Windows system, because it is the one that is used on the vast majority of computers (the description is based on the example of Windows XP Professional).

Chapter 1
General information about your personal computer

So what is a typical personal computer? This and much more is discussed in the first chapter of the book.

1.1. What does a typical PC consist of?

The key element of every PC is the system unit. It is he who ensures the processing and storage of all the data necessary for the user. The system unit consists of a number of individual elements, together representing a single whole. We will not consider each of them in detail, since the purpose of the book is to teach a person how to use a computer, and not to tell about its structure. Let us just emphasize that any PC includes:

Hard drive (in simple terms - “hard drive”);

Random access memory (RAM; simply called “RAM”);

CPU;

Motherboard;

Video card;

Fan.

All these elements are located inside the case; Without any of them, it is basically impossible to operate a computer. However, in system unit Other devices may also be present: fax modem, TV tuner, network card, etc. – here a lot depends on what problems are solved with the help of this computer. For example, to watch television programs you need a TV tuner, to work on the Internet you need a modem, etc.

Designed for storing data on a computer hard drive. But for this you can use (and often it is more convenient) external media– floppy disks (which, admittedly, are already reaching their end of life), CDs and DVDs, flash drives, etc.

Their use is possible if there are appropriate devices in the system unit: for floppy disks - a floppy drive, for disks - CD- or DVD-ROM, etc. Sometimes it is useful to use the so-called “removable hard drive” - for example, in order not to leave too much in the computer valuable or secret data that should not be accessible to unauthorized persons.

In addition to the system unit, the computer includes a number of other necessary technical means– such as a monitor, keyboard, mouse and printer.

Monitor in your own way appearance looks like a regular TV. The result of processes occurring in the system unit is displayed on its screen. Today, the market offers a wide range of any monitors - both with a cathode ray tube - the age of which, however, is already ending, and liquid crystal ones. How to choose for yourself suitable monitor and test it, we'll talk more below.

Advice. Please note that choosing a monitor is a very responsible process. Try to get advice from specialists before doing this, or at least more experienced users. Choosing the right monitor is important for health (primarily the eyes), as well as for comfort, so this question deserves the closest attention. It is highly undesirable to buy monitors that have already been used.

A keyboard is a device that is used to input and output information. Simply put, using the keyboard, the user gives commands to the computer to perform certain tasks (operations). The keyboard is easy to operate even for beginners; the only difficulties on initial stages are associated with remembering the location of the keys and, accordingly, quickly finding the required symbol.

The functions that a computer manipulator “mouse” performs are in many ways similar to the functions of a keyboard: first of all, it is the input and output of information. In addition, it is more convenient to perform a number of actions using the mouse.

The key elements of a mouse are its buttons. Left button designed to perform most of the most common actions (calling menu items, highlighting text fragments, etc.); As for the right button, it is usually used to call up context menu commands.

Keyboards and mice are also widely available in the market. There are wireless, optical, and a whole range of other different models and execution options. When choosing a keyboard and mouse, first of all, be guided by considerations of practicality - otherwise you risk spending money on completely unnecessary bells and whistles.

A printer is a printing device that uses it to print data displayed on a monitor screen onto paper. The printer is connected to the computer in the same way as a monitor, keyboard and mouse - using a cable inserted into the port on the rear panel of the system unit. Today on Russian market There are three types of printers: matrix, inkjet and laser.

The undoubted advantage of dot matrix printers is their relatively low cost and ease of maintenance. The main disadvantage is the noise produced during printing, which often causes serious discomfort (especially if several dot matrix printers are used in the same room).

Inkjet printers are also low cost, but they differ from their matrix “brothers” best quality print. Main disadvantage inkjet printers– unjustified high cost of maintenance (the price of a new cartridge is sometimes more than half the cost of the entire printer).

The most “modern” printers these days are laser ones. They are cheaper than matrix and inkjet, and the print quality is better, and the cost of maintenance (in particular, cartridge refills) is quite reasonable.

So, with the most important elements modern computer we are already more or less familiar. However, there are also technical devices, not “vital”, but necessary for some operations. The most typical example is a modem.

This device is designed to connect your computer to the Internet. Modems can be built-in (that is, located inside the system unit), or external, made in the form separate device, connected to the computer via a cable. To communicate with World Wide Web was possible, you need to set up an Internet connection (we'll talk about this below). The modem receives and sends data over the Internet.

To quickly transfer information from paper to a computer, a special device is used - a scanner. It allows you not to enter text printed on paper from the keyboard, and thereby saves a lot of time. In addition, the scanner’s capabilities make it possible to create and print a document, the formation of which traditional way unrealistic or impractical.

1.2. Basic technical characteristics of the computer

Main technical characteristics computer are: volume hard drive, clock frequency processor and volume RAM. Of course, these are not all the parameters available on a PC, and their own indicators exist, for example, for a modem, video card, sound card, etc. However, it is these three characteristics that give the most complete picture of a particular computer, its speed and ability to satisfy the user's needs. Let's briefly look at each of them.

It’s not difficult to guess what the volume of a hard drive is: this indicator characterizes the capacity of the hard drive, and based on this you can determine how much and what kind of information can be stored and processed on the computer. For most users, a hard drive capable of storing from 80 to 160 GB of information is quite suitable.

The processor clock speed also has great value. Along with the amount of RAM, this indicator directly affects the performance of the computer. If you are not going to play powerful games on your computer modern games, engage in complex processing music files, video, graphics, etc., then a processor frequency of 1.5–2 GHz will be sufficient for you.

But even if your computer uses a large hard drive and powerful processor, and there is not enough RAM, performance problems will arise. The average amount of RAM, which will completely satisfy most users, is 1024 MB.

Note. The recommendations given here are conditional and “average”: someone needs more powerful computer, and someone is quite satisfied with twice the characteristics. Much depends on what tasks the computer is used to solve.

1.3. Basic rules for working on a computer

The rules for working on a personal computer were formed long ago based on many years of experience in operating a PC. Every user should know them: this is necessary both to protect the computer from troubles and to protect the information contained in it.

1. Be sure to install a reliable antivirus program. Even if you don’t use the World Wide Web, you can always pick up a virus from someone else’s CD or DVD, from local network, etc. From time to time you need to completely scan your computer to detect malware.

2. If you go online, be sure to protect your computer firewall(Surely many have heard the word “firewall”). The most common Internet Explorer browser from Microsoft is protected by a standard firewall, but even not the most “advanced” hackers have long found loopholes in it. Therefore, use more reliable protection(for example, a good firewall is Zone Alarm, and it also has free version, which can be downloaded from the Internet).

3. Do not experiment with the contents of the system unit. If you need to somehow change the configuration of your computer, use the services of professionals (or, as a last resort, at least get comprehensive advice from them).

4. Provide stable, uninterrupted power supply. Please note that the quality of Russian electricity is far from the best (this is a legacy of the USSR - a similar problem exists in all countries of the former Union), so the computer must be protected from power surges, unexpected power outages, etc. A surge protector must be purchased at any case, and even better - spare no money and buy a source uninterruptible power supply.

5. If the computer has been in the cold for some time, do not turn it on immediately after it is in a warm place, but be sure to let it stand for at least 1.5–2 hours.

6. Do not install the PC where it may overheat (near radiators, in direct sun rays, etc.).

7. Never launch icons and shortcuts that unexpectedly appear on your desktop and are unfamiliar to you (we will talk about what a desktop, an icon and a shortcut are below) - they are often distributed in this simple way malware. If you find something like this, scan your computer immediately good antivirus(required - with updated and fresh anti-virus databases).

8. Monitor the operating temperature of PC components. All standard fans must work; if any of them fails, it should be quickly repaired or replaced with a working one. Watch temperature conditions possible using special utilities, which can be found on the Internet.

9. Try to minimize dust getting into the system unit. Not everyone knows that it can cause overheating of computer components, loss of contacts and other similar problems. Try not to place the system unit on the floor, as there is always a lot of dust on the floor. From time to time (for example, once every six months), clean the system unit and remove accumulated debris from it (you can use a vacuum cleaner for this).

10. Complete any work session correctly, using the normal shutdown mode (we will talk about this in the next section).

Compliance with these rules will significantly extend the life of your computer and greatly increase its reliability.

1.4. How to properly turn on, turn off and restart your computer

Even such seemingly simple operations as turning on, turning off and restarting a computer require certain knowledge from the user.

For example, turning on the computer (by pressing the corresponding button). Not all beginners know that before doing this, it is necessary to connect all used devices to the system unit: monitor, mouse, keyboard, etc. The fact is that they are recognized by the computer during the loading of the operating system. Therefore, if you first turn on the computer, and only after that connect a mouse or keyboard to it, they may remain unrecognized, therefore, their use will be impossible (or rather, you will have to reboot).

Let us remind you once again that it is strictly not recommended to turn on the computer electrical network directly, without a “buffer” in the form surge protector or uninterruptible power supply. Otherwise, the slightest voltage surge will damage the computer: it may fail motherboard, power supply, etc. As a rule, repairs in such cases cost a lot of money. In addition, you risk losing data.

It is necessary to turn off the computer using the appropriate normal mode, having first closed all running programs and open documents. On the menu Start need to select a team Shutdown– as a result, the window shown in Fig. will open. 1.1.

Rice. 1.1. Shutting down the system

In this window, click the button Shutdown and wait until the system shuts down. There is no need to press any buttons after this - the computer will turn off automatically.

The need to restart the computer arises when installing or uninstalling certain programs, when performance problems arise (in other words, when it freezes), as well as in some other cases. Rebooting is carried out in the same way as turning off the computer - with the difference that in the window (see Fig. 1.1) you need to press the button not.

However, sometimes the computer freezes so much that even the menu Start does not open. In this case, the reboot is initiated by pressing a button specially designed for this purpose, which is located on the system unit (it may have the inscription Reset).

Chapter 2: Getting Started with Windows XP Professional

We noted earlier that to work on a computer you need a special software product- operating system. This book describes the most popular Windows operating system from Microsoft today (discussed Windows version XP Professional).

The first thing that appears on the screen after the computer boots is the Windows user interface (Fig. 2.1), which includes the following components: Desk, Taskbar and menu Start.

Rice. 2.1. Windows user interface

Menu Start opens by clicking the button of the same name, which is located in the lower left corner of the interface. Taskbar is a strip located along the entire bottom border of the interface, and includes icons, buttons open applications, system clock, etc. Most user interface takes Desk– this is the entire screen area except the button Start and taskbar.

2.1. Desk

The desktop is decorated with a background image, on top of which application shortcuts and folder icons are displayed. In addition, right-clicking on the desktop brings up a context menu.

2.1.1. Desktop background

You can use files with one of the following extensions as your desktop background: bmp, gif, jpg, dib, png or htm.

Note. A file extension is a set of characters characterizing its type, immediately following its name and separated from the file name by a dot. To make it clearer, let's explain specific examples: in file List. doc extension - doc(it indicates that this document was created in Word program), in the file Drawing. bmp extension - bmp(by the way, this is one of graphic extensions), etc.

By default, the desktop background is set to an image called Serenity(see Fig. 2.1). Note that the developers included a whole range of other features in the operating system. graphic files, and you can choose any of them to decorate your desktop. This is easy to do: right-click on the desktop, in the menu that opens, run the command Properties, and in the window that appears Properties: Screen select tab Desk(Fig. 2.2).

Rice. 2.2. Selecting an image for the wallpaper

In the field Background image a list of graphic files is presented, any of which can be used for design. To select a suitable image, select it in the list with the cursor and click the button Apply or OK. Above the list of images, a sample of how the desktop will look with the currently selected image is shown - this allows you to quickly view the entire contents of the list and select the most appropriate option. Please note: in fig. 2.2 is selected in the list background picture Serenity, which decorates the desktop in Fig. 2.1.

In principle, you can use any image to decorate your desktop (for example, a photo of your favorite lap dog, or a family photo, etc.) by adding it to the list and selecting general rules. To perform this operation there is a button Review, which is located to the right of the list (see Fig. 2.2). With its help, a window is called up on the screen Review(Fig. 2.3).

Rice. 2.3. Selecting a custom image

Here in the field Folder(at the top of the window) indicates the path to the file of the required picture. Open the drop-down list, select a directory (if the picture file is not in the root directory, then sequentially open all the folders on the path to it), then click on the desired file and click the button Open.

As a result of these actions, the specified picture will be added to the list of background images located in the window Properties: Screen on the tab Desk. Moreover, the cursor is automatically positioned on it, and in the field located above, a sample of what the desktop will look like will be displayed (Fig. 2.4).

Rice. 2.4. Custom image

Changes will take effect after clicking the button Apply or OK(Fig. 2.5).

Rice. 2.5. Decorating your desktop with a custom image

Similarly, you can decorate your desktop with any design. The only condition is that its extension must correspond to one of those given at the beginning of the section.

2.1.2. Desktop icons and shortcuts

The main functional element of the worker Windows desktop– these are icons and shortcuts located on it, designed for quick access to programs, files, documents and folders. You can install the necessary icons and shortcuts on your desktop yourself.

Note. Typically, shortcuts and icons for your most frequently used applications, files, and folders are displayed on your desktop. In other cases, it is better to use Explorer (we will talk about it in more detail below) so as not to clutter the desktop with rarely used elements.

After installing the operating system, the icon appears on the desktop by default. Basket. It allows you to access your shopping cart with deleted files, folders and other objects. Periodically, you should delete all contents from the Recycle Bin so that you don’t store anything on your hard drive that you no longer need.

Note. If you need to immediately and permanently delete an object from your hard drive, bypassing the recycle bin, use the key combination Shift+Del.

Also when Windows installation The following icons and shortcuts can be automatically displayed on the desktop:

My computer– to access files, folders and documents stored on the computer.

My documents– this folder stores various current user documents (letters, reports, etc.).

My music– the folder is intended for storing music and sound files.

My drawings– it is advisable to store in this folder digital photos, drawings, graphic objects, etc.

• you will get acquainted with the operating room windows system
• learn about your computer software
• learn to create, edit and delete folders and files
• learn to work in text editor word
• learn to add pictures, texts, tables, etc. to text documents.
• learn to work in excel
• you will learn to create tables, charts, graphs in Excel
• learn to work on the Internet
• you will understand all the intricacies of creating your mailbox
• learn how to register and communicate on social networks

Upon completion of the course you will receive

Where will you study?

(*Check the exact address of the audience with the organizer of the educational process)