• Where does the parcel go after MSC. How long does it take for a parcel to get from the sorting center to the office?

    Sending and receiving letters, parcels, parcels is part of modern life. Every day, millions of people receive treasured boxes or envelopes. Russian Post provides many services, one of which is parcel tracking. What does it mean: “Left the sorting center”? What other statuses are there? How to receive a parcel if its number is not tracked? About this in the article.

    Post office

    The Russian state company, which is the operator of the postal network and a backbone enterprise, is Russian Post. What does it mean: “Left the sorting center”? Senders or recipients using postal services often encounter this status. If a client sends a parcel, letter or parcel, the shipment is assigned a special track number. You can use it to track your location.

    Russian Post offers its customers various types services (reception, processing, transportation, delivery, translations), exchange of written correspondence, international mail. In addition, the domestic company stores postal items, goods, cargo, distributes advertising, issues pensions, benefits, payments, accepts housing and utility payments, signs and distributes periodicals. Russian Post is also engaged in printing activities (creating and distributing postcards, stamps, envelopes, albums, catalogues), and selling wholesale and retail various goods.

    Many people are interested in: does mail work well? What does it mean: “Left the sorting center”? This status may mean that a parcel or letter is already on its way and will soon arrive at its destination. Russian Post, despite criticism of this organization, works properly. Last year alone, it delivered more than 50% of orders from online stores. This is almost two hundred million parcels, one hundred and thirty million of which are international shipments. The post office receives the most income from the provision of financial services, written correspondence, parcels and EMS items. The company's structure includes a central management apparatus, which consists of 22 divisions and 10 macro-regional branches.

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    Peculiarities

    What does it mean: “Left the sorting center”? This is exactly the question that Russian Post clients, all who are recipients, are asking. The sorting center is automated. It sorts letters, parcels, parcels into branches and regional post offices and processes outgoing shipments from all over the country. After the sender has put in mailbox the envelope is taken out, sent to the post office, weighed and stamped with the date. The letters are then taken to a sorting center.

    More than a thousand employees work at this enterprise. The center occupies twenty-nine thousand square meters in area, and is located in Podolsk (Moscow region). What does it mean: “Left the sorting center”? This status means that the letter or parcel is sent to the recipient's post office. It is determined by the index. Processed at the center except for letters, parcels, parcels, EMS shipments, valuables, registered letters and departures. Time sorting lasts twenty hours. Three million items pass through the center every day.

    Statuses

    Status “Left the sorting center” - what does it mean? Before the recipient receives the package, it will go through many different stages. For example, the status “sorting” means that the shipment is still in the sorting center. Parcels are placed in special export bags, which are opened, sorted and repacked. The status “Arrived at the sorting center” means that the parcel has been delivered for sorting and distribution. If the item "Arrived at the place of international exchange", it is being held at customs, within the country, or awaiting shipment abroad. The designation “Left the place of international exchange” confirms the export transaction.

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    What does it mean: “The parcel has left the sorting center”? If the recipient sees this status after entering the identifier number on the website, then the parcel will soon arrive at the post office. The final designation “arrived at the place of delivery” indicates that the recipient should go to the post office and pick up the item. In this case, do not forget to take your passport.

    Identifier

    If the parcel has left the sorting center, this means that it will soon reach the recipient. The shipment tracking number comes to the rescue or postal id. This unique code of numbers, which is assigned to all parcels. There is a domestic Russian track number and an international one. It is usually indicated on the receipt, which is issued after the shipment is registered. If the package was sent after purchasing an item in an online store, the client is sent an identifier with which you can track the shipment.

    To do this, go to the Russian Post website, enter a number consisting of fourteen digits divided into semantic parts, click “OK”. After processing the information, the user will see information about the status of the shipment. If the status of “Lvovsky” does not change for a long time. Left the sorting center” means that the parcel is already at the post office. If the information is not updated for a long time, the shipment may have been waiting for the recipient for a long time.

    How long does it take?

    What does it mean: “Processing. Left the sorting center? If the recipient, after entering the unique ID number, finds such an inscription, this may mean that the parcel is still in the center or was recently sent. Parcels in Russia take about two weeks, depending on distance, weather conditions and other factors.

    Sending and receiving letters, parcels, parcels is part of modern life. Every day, millions of people receive treasured boxes or envelopes. Russian Post provides many services, one of which is parcel tracking. What does it mean: "Left the sorting center"? What other statuses are there? if her number is not tracked? About this in the article.

    Post office

    The Russian postal network operator and backbone enterprise is Russian Post. What does it mean: “Left the sorting center”? Senders or recipients using postal services often encounter this status. If a client sends a parcel, letter or parcel, the shipment is assigned a special track number. You can use it to track your location.

    Russian Post offers its customers various types of services (reception, processing, transportation, delivery, transfers), exchange of written correspondence, international mail. In addition, the domestic company stores postal items, goods, cargo, distributes advertising, issues pensions, benefits, payments, accepts housing and utility payments, signs and distributes periodicals. Russian Post is also engaged in printing activities (creating and distributing postcards, stamps, envelopes, albums, catalogs), and selling wholesale and retail various goods.

    Many people are interested in: does mail work well? What does it mean: “Left the sorting center”? This status may mean that the parcel or letter is already on its way and will soon arrive at its destination. "Russian Post", despite criticism of this organization, works properly. Last year alone, it delivered more than 50% of orders from online stores. This is almost two hundred million parcels, one hundred and thirty million of which are international shipments. The post office receives the most income from the provision of financial services, written correspondence, parcels and EMS items. The company's structure includes a central management apparatus, which consists of 22 divisions and 10 macro-regional branches.

    Peculiarities

    What does it mean: "Left the sorting center"? This is exactly the question that Russian Post clients, all who are recipients, are asking. The sorting center is automated. It sorts letters, parcels, parcels into branches and regional post offices and processes outgoing shipments from all over the country. After the sender places the envelope in the mailbox, it is taken out, sent to the post office, weighed and date stamped. The letters are then taken to a sorting center.

    More than a thousand employees work at this enterprise. The center occupies twenty-nine thousand square meters in area, and is located in Podolsk (Moscow region). What does it mean: "Left the sorting center"? This status means that the letter or parcel is sent to the recipient's post office. It is determined by the index. In addition to letters, parcels, parcels, EMS shipments, valuables, registered letters and shipments, they are processed at the center. Time sorting lasts twenty hours. Three million items pass through the center every day.

    Statuses

    Status "Left the sorting center" - what does it mean? Before the recipient receives the package, it will go through many different stages. For example, the status "sorting" means that the shipment is still in the sorting center. Parcels are placed in special export bags, which are opened, sorted and repacked. The status "Arrived at the sorting center" means that the parcel has been delivered for sorting and distribution. If the item "Arrived at the place of international exchange", it is being held at customs, within the country, or awaiting shipment abroad. The designation "Left the place of international exchange" confirms the export transaction.

    What does it mean: “The parcel has left the sorting center”? If the recipient sees this status after entering the identifier number on the website, then the parcel will soon arrive at the post office. The final designation “arrived at the place of delivery” indicates that the recipient should go to the post office and pick up the item. In this case, do not forget to take your passport.

    Identifier

    If the parcel has left the sorting station, it means that it will soon reach the recipient. The shipment tracking number or postal identifier comes to the rescue. This is a unique number code that is assigned to all parcels. There is a domestic Russian track number and an international one. It is usually indicated on the receipt, which is issued after the shipment is registered. If the package was sent after purchasing an item in an online store, the client is sent an identifier with which you can track the shipment.

    To do this, go to the Russian Post website, enter a number consisting of fourteen digits divided into semantic parts, click “OK”. After processing the information, the user will see information about the status of the shipment. If the status “Lviv. Left the sorting center” does not change for a long time, it means that the parcel is already in If the information has not been updated for a long time, the shipment may have been waiting for the recipient for a long time.

    How long does it take?

    What does it mean: "Processing. Left the sorting center"? If the recipient, after entering the unique ID number, finds such an inscription, this may mean that the parcel is still in the center or was recently sent. Parcels in Russia take about two weeks, depending on distance, weather conditions and other factors.

    Letter

    What does it mean: “The letter has left the sorting center”? This status sometimes means that the information on the site has not been updated for a long time. At the center, operators receive incoming letters, read the barcode, and register them. All data is uploaded to the official website of Russian Post. You can track the path of the letter using the identifier. Containers with written correspondence, express items and parcels are distributed between workshops. Sorting process but not completely. Staff scan each correspondence manually and log it.

    Package

    What does it mean: “The parcel has left the sorting center”? This status often indicates that it has been sorted and has been sent to its destination. In Podolsk, parcels are distributed along six automated lines. The first one is used for international shipments, the second is for small cargo, and the rest are for regular parcels. Parcels are loaded manually, parcels are scanned and sorted automatically. In addition, they are checked for the presence of explosive substances.

    Very often people on the site ask what this or that parcel status means. And since they ask, then we need to figure it out.

    Postal status and order status on Aliexpress are two different things!

    This article will discuss about postal statuses , we also have an article. These are different things. The order status is tracked in your . And reflects the parcel information within trading platform Aliexpress. And the status of the parcel is tracked in postal services(Russian Post, China Post, etc.). Don't be confused.

    Not all orders can be tracked

    Please note that not every parcel can be tracked while moving from the seller to you. This is only possible if it has a trackable track. But how can you find out about this BEFORE ordering?

    In the case of Aliexpress - open , then click on Delivery

    And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

    If this field says Not available, then your order will not have a track when you select this delivery, the parcel will not be tracked and the current postal status you will not be able to recognize the parcels.

    How to track a parcel from Aliexpress

    If this is your first time tracking a parcel and your package is from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

    Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be designated by different words. If you have a status that is not described in this article, ask in the comments, we’ll try to figure it out. Be sure to indicate where you saw this status!

    Parcel statuses in the country of departure (for example in China)

    While the parcel is in the country of departure, it may have the following statuses:

    • Collection, Acceptance – the parcel was delivered to the post office. It is worth keeping in mind that the parcel does not immediately begin to be tracked using the tracking number given to you by the seller. It takes some time to process the parcel and enter it into the database. Usually the track begins to be tracked within 10 days.
    • Opening (The parcel has arrived at the transit point) . Usually next to this status it is written and postal code transit point. There can be many such statuses. Moreover, their order is not always correct. Probably transit point operators do not fill in the data right away. Therefore, one should not be surprised at the Opening status after Export.
    • Arrival at MMPO (Dispatching, Processing) . In this status, the parcel is being prepared for export and shipment to the destination country. For some transport companies in China, this is the last status that is tracked.
    • Export (Departure from outward office of exchange, Total Export) – means that the parcel has passed everything necessary procedures and sent to the destination country.

    After the last status, it may take quite a long time until the parcel begins to be tracked in the destination country. If the parcel was sent without an international track, it may no longer be tracked at all.

    Parcel statuses in the destination country (for example, Russia)

    • Import (Import) – the parcel has arrived in the destination country. It is processed for transfer to customs.
    • Reception at customs – transfer to customs for clearance.
    • Customs clearance. Customs release – the parcel has passed everything necessary customs clearance and is preparing for release with MMPO
    • Left the place of international exchange of MMPO – the parcel left customs and was handed over to the post office for further dispatch.
    • Left the sorting center – the parcel is sorted and sent to its destination.
    • Arrived at the delivery location – the parcel has arrived at the post office. In principle, you can already receive it. Or wait for a notification.
    • Product Delivered – the parcel has ALREADY been delivered to the recipient.

    Please note that in the parcel tracking interface at Russian Post, for import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be clear that the parcel is not going to your post office. If the parcel has changed several statuses, but the index is still incorrect, then you should start to worry.

    Unpleasant parcel statuses

    The parcel statuses described above are quite standard. They mean the package is on its way. Sometimes the package may get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that clearly mean problems:

    • Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with hotline Russian Post Office 8-800-2005-888. After finding out the reasons and finding the culprits, you can think about what to do next.
    • Return. Return to customs - similar to the previous paragraph. Usually means that the address is not written legibly.
    • Unsuccessful delivery attempt - usually accompanied by clarification about the reasons for failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to have time to reach post office until the parcel storage time has expired - this is 30 days. Also check whether the parcel arrived at the post office at all. Well, sometimes at the post office such statuses are given from a flashlight. But it's worth monitoring.
    • Return. Expiration date – obviously, you forgot to receive the parcel on time and it was returned.
    • Dosyl. Submission – the parcel arrived at the wrong post office and was redirected. That is, the parcel travels further. That is, this is not a problem, but you need to control the situation.

    What do the letters at the end of the status mean (PEK, CAN, etc.)

    These letters are often visible when tracking the status of a package in China Air Post. They indicate the IATA airport designations where the parcel was registered. Their designations can be seen on any air ticket purchasing service (SkyScanner for example;)).

    What does NULL status mean (NULL, PEK)

    This status is visible when tracking the status of the parcel at China Post. These are just internal China Post statuses that they haven't translated into English. Therefore, where there should be a translation, it is not there, but instead NULL. If you can’t bear to find out what this status is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google Translator. True, this method does not always work. Sometimes in Chinese version Some statuses simply do not exist.

    NULL, PEK means that the parcel was at Beijing airport. What she was doing there can be found in the Chinese version China Air Post.

    What does item arrived at OE in tne destination country mean?

    OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means the parcel has arrived at customs and is undergoing customs clearance.

    The track (package status) has stopped changing, the parcel is not tracked

    Very often, restless buyers begin to worry when the status of the parcel suddenly stops changing. This often happens after export. It seems that just recently the parcel was briskly moving around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like track, the parcel stops moving..

    If you recognize your situation, we have discussed this situation in detail in the article. In short, there are two options:

    • If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPochta, Belposhta) and from the moment last update status has passed more than 2-3 weeks, then well - your fears are not without reason.
    • If your track has never been tracked on the mail website. You checked the status of the parcel in your Aliexpress personal account or some specialized track checking site, or the track format is generally clearly different from the international one (the correct international one is something like this RR123456789CN). This track often changes during export if the parcel is transferred to your state post office. That is, in your country such a parcel travels under a different track (which you do not know, and, as a rule, cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about here at all. This situation is normal.

    But be that as it may. Whether your parcel from Aliexpress is tracked or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

    Checking the seller on Aliexpress

    Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE purchasing. There is nothing complicated about this and you can figure it out. But if time is precious and you don’t have time to figure it out, then use our service.

    In conclusion

    I have repeatedly written my personal opinion that when ordering goods from China you need to be patient. There is no need to worry if the parcel does not change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are quite a few in China, everything stops. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of the protection. Than monitoring the movement of a parcel 20 times a day.

    And use services and programs to control the movement of parcels. There are quite a few different ones now.

    P.S. from February 2018:

    In the comments you often ask what this or that parcel status means. Most often, the unclear meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel, and it is now possible to understand what your non-standard status means now only by understanding how the parcel moved previously. Therefore, if you want to ask something about your parcel:

    Write the tracking number of your parcel.

    And we will ignore or delete comments like “What does XXX status mean?” Sorry, but I’m tired of copy-pasting “Write a track, we’ll see” into the void.

    Tracking postal parcels, sent by AliExpress sellers from China - this is not a very interesting matter. And first of all, the lack of interest is explained by the incomprehensibility of the status of international shipments.

    Let's figure out what is meant by incomprehensible inscriptions on sites for tracking IGO tracking codes (international postal items).

    Parcel information received

    AliExpress sellers often register parcels using electronic service. Therefore, receiving a tracking code on the order card does not indicate that the item is already with the postal carrier.

    If the parcel has not yet arrived at the logistics company's branch, but it has already been registered by the sender in electronic form, the status when tracking it will indicate that “Information has been received” about it. Sometimes it can take up to 7 days from the moment the parcel is registered until it actually arrives at the post office in China.

    You can find information about tracking numbers on our website.

    Parcel accepted

    Another option: "Reception".

    As soon as the seller or courier delivers the parcel to the logistics service, fill out all necessary documents, including the customs declaration, the status of the shipment changes to “Reception”. IN additional information You can find out about the time and place of reception in the sender's country.

    Left the parcel collection point

    So, everything is fine - the departure has begun long way to Russia.

    On the way

    Shipments are periodically registered at intermediate points - sorting centers. At such nodes postal service parcels can be reloaded from one mode of transport to another; in general, they are distributed along optimal main routes. Using such “control” points, the recipient can receive information that his order is still moving in the direction of Russia.

    Arrival at MMPO

    In MMPO (places of international postal exchange) shipments undergo customs procedures, inspection and registration, they are prepared for export from the sender's country. It is here that the dispatch (postal items grouped in boxes or large bags) is formed, intended for the MMPO of the recipient country.

    Export

    The “Export” status is assigned to shipments that have already been transferred to the carrier for delivery to the destination country. When sending goods from China, this status when tracking orders usually does not change for a long time. This is explained simply: when sending international shipments from China or Singapore, it is necessary to fill airplanes with a carrying capacity of 50 to 100 tons with mail.

    There are other reasons for delays, for example, transit flight routes that imply the presence of one or more intermediate points during the flight. In each of them there will be delays in unloading/loading parcels.

    During the Export process, the parcel will not be tracked.

    It is believed that export takes 1-2 weeks, but it happens that the procedure takes up to 2 months. Although there is a recommendation, if this process is delayed, to submit an application to search for the parcel. If you order from AliExpress, you need to ask the seller to sort out the situation. You will either get your money back or extend the Buyer Protection Period in order to still find your lost items.

    Import

    This status appears only when the shipment is registered by the postal operator in the MMPO in the country of destination, that is, at the place of international postal exchange already on the territory of Russia.

    Boxes (bags) with many parcels from the transit section of the aviation department are sent to MMPO. About a day after arrival at the center, the containers are opened and all shipments are registered, which is displayed on websites for tracking tracking codes. By the way, those who arrived in Russia international parcels in the centers they are already expected - information about them is received before arrival from the country of departure.

    There are MMPOs in Moscow, Vladivostok, Orenburg, St. Petersburg, Bryansk, Kaliningrad, Samara, Petrozavodsk and other cities. The choice of the city where the parcel will arrive depends on which flight was best to send it from China, as well as on the degree of congestion at the MMPO.

    Sometimes it seems more logical to send a parcel to Moscow for a Moscow recipient, but it is sent to Bryansk, and then ground transport transported to the destination city. And, perhaps, the order will reach the recipient faster, due to periodically low throughput Moscow center.

    Transferred to customs

    After registration with the MMPO, the parcels are transferred for processing to the Federal Customs Service. They then go through customs transit, which means they are packaged by type and transferred to a specific location. All shipments pass through an X-ray machine, where an operator views their contents. By the way, dogs also work at customs - they sniff each parcel for drugs or spice.

    If at least some suspicion arises, the parcels are opened by the operator in the presence of the responsible person - a customs officer. Reasons for opening:

    • availability (although it is not clear how an X-ray can be used to determine that the parcel contains counterfeit products);
    • assumption that goods for commercial use are present (for example, a batch of nail polishes);
    • suspicion that prohibited goods are being sent (weapons, drugs, chemicals, plant seeds, etc.).

    If the parcel has been opened, an inspection certificate will be attached to it. Two operators work with one customs officer. Customs performs its functions around the clock.

    Detained by customs

    One of the most unpleasant statuses.

    Real people work at customs, not robots, so they carefully look at information about the goods being sent. The low cost of assessing the MPO, if there is a smartphone inside, will immediately lead to suspicions that the seller is trying to deceive customs. The same thing, if there is simply no information about the shipment, such packages are often opened at customs.

    Customs officers know how to use the Internet, so they can manually check the real cost of the goods, perhaps using the information on the MPO, in which store it was purchased.

    Still very important point: Checks to see if purchases made by the same person have exceeded the limit set so far at 1000 euros. The weight limit of the goods is also taken into account; it should not exceed 31 kg. If the limits are exceeded, then a customs receipt order is attached to the parcel for payment of 30% of the value of the goods. You can receive a shipment at Russian Post only after paying the customs fee.

    All of the above explains why goods periodically get stuck at customs: FCS employees need time to unpack suspicious goods, check the real value and other procedures.

    Released by Customs

    After inspection by the customs service, the items are sent to Russian Post for further forwarding to the recipient. Where exactly in at the moment The location of the MPO can be found out from the post office index, which is written next to the next status of the item.

    From the moment of transfer postal service You can roughly calculate the arrival time of your order, taking into account the average delivery times for items across Russia.

    Arrived at the sorting center

    Traveling across Russia, parcels pass through numerous sorting centers, where optimal main routes are determined. Numerous items are sorted and sealed in large boxes to prevent damage and loss.

    Speed ​​of MPO transfer across the territory Russian Federation due to many factors, including:

    • travel by land or air;
    • frequency of flights towards the destination city;
    • the degree of loading of mail planes (if the loading limit is exceeded, the item waits for the next flight);
    • other.

    There may be more than one sorting center along the route. After the MPO is registered at the regional sorting center, you can safely wait for the parcel for 1-2 days. And you don’t have to wait for a notification in your mailbox. By presenting your documents and tracking number at the post office, you can ask to check whether the shipment has arrived. In any case, there are slight delays on tracking sites due, among other things, to the fact that local postal operators may delay the registration of newly arrived mail at the department.

    Submission

    Sometimes parcels are sent to the wrong place at sorting centers. Another option is that the AliExpress seller confuses something when writing the recipient’s address. The incorrect index has the strongest effect, but the name of the city, region, and the addressee's last name do not have much influence.

    After receiving the MPO wrong address, post office operators issue a “Forward” coupon and send the mail to the addressee. This is not terrible, but it greatly lengthens the travel time of items.

    Arrived at the delivery location

    After local post office employees register the MPO, they issue a notice, which the postman will take to the addressee's mailbox. The presence of this notification speeds up the process of receiving the parcel.

    If there is no notice (let’s say the recipient did not wait for the postman after seeing the status change on the tracking website), then the post office operator will print it again. You need to have documents and tracking code with you.

    Parcel delivered

    Another option: “Deliver to the addressee.”

    The parcel was issued to the recipient at the post office indicated in the status.

    You can track your parcels either on or in, which is installed in the browser. Take advantage convenient tool, allowing you to control the movement of your orders from the moment they are sent from China until they are received.

    A group of bloggers were invited to the first Automated Sorting Center (ASC) of Russian Post in Russia. It is located in the village of Lvovsky, Podolsk district, Moscow region. Moscow ASC is the largest in Eastern Europe. Its area is 29 thousand square meters. m., capacity - more than 3 million postal items per day. Serves most of the Central region of Russia - Moscow, Moscow, Tver, Ryazan, Tula, Vladimir and Kaluga regions - with a total population of more than 25 million people. Work on the creation of the center was carried out from 2005 to 2009. Sorting equipment is made in Italy.

    Under the cut there are many photos and a story about the excursion

    The commissioning of the Moscow ACC allows for the transition to the zonal-nodal principle of mail transportation, which creates conditions for speeding up the passage of postal items in the center's service area up to 2-3 days due to automation and elimination of intermediate stages of correspondence processing. So, if before departure in Central federal district were subjected to manual sorting first in district postal centers, then in regional ones and, finally, in a sorting center in Moscow, now in district and regional centers the mail is only grouped into containers, after which it is sent to the Moscow ASC for sorting. As a result of combining mail flows by direction, optimal loading of containers and vehicles transporting them, reduction of exchange time and labor costs, reduction of the need for vehicles and optimization of routes are ensured.

    Before visiting the ACC, a conference was organized for bloggers, where many issues related to the work of the post office were discussed. Since these issues were discussed in more detail during a meeting with representatives of the Russian Post at the International Postal Exchange Place, I will talk about this in more detail in the 2nd part of the report.


    After the conference, we were taken to the ASC workshops, where mail is sorted. The ASC has 3 main sorting shops:

    1st workshop - sorting of regular mail 2nd workshop - sorting of non-standard mail (wide-format letters, postal items weighing up to 2.5 kg and less than 2.5 cm thick) 3rd workshop - sorting of parcels and parcels



    Pre-arriving mail is divided into workshops. Parcels go separately to the 3rd workshop. And to separate regular and large-format letters, a face-stamping machine is used. Using mechanical analyzing devices, it separates standard (in terms of dimensions) letters and postcards from non-standard ones. It is also intended for automatic selection letters in one position (facing) and applying a calendar stamp and wavy lines to the letter to cancel the stamp (stamping). Using this equipment, letters are prepared for processing on an automatic letter sorting machine.




    1 workshop (sorting regular mail)

    Letters in this workshop are processed using a letter coding and sorting machine. This machine is designed for sorting standard plain letters measuring 220x110 mm and 114x162 mm. At the beginning of processing, encoding machines convert the digital and/or alphabetic address into a conditional code that is printed on the letter.


    If the machine cannot recognize the index or address written on the letter, the information is sent to the video encoding section, where what is written is already recognized by operators (more on this a little later).

    Further encoded information about postal address scanned using an optical character reader. After this, letters are automatically separated into address cells located at the other end of the machine.


    Operators then remove bundles of separated mail, place them in plastic containers and transport them to the final stages of the sorting process (postal document preparation and dispatch to destinations).

    Workshop 2 (sorting non-standard mail)


    Letters in this workshop are processed on 2 machines for encoding and sorting large-format and registered letters. This equipment sorts items weighing up to 2.5 kg and a thickness of no more than 25 mm. Before processing on the equipment, postal items go through the stage of facing (selection of letters by addresses and stamps in one position), which is performed manually. At the beginning of the wide-format letter sorting process, encoder machines convert the numeric and/or letter address into a code that automatically separates the letters into address bins located at the other end of the machine. Each such cell belongs to either a region, a city, or a post office. If the index and address are not recognized by the machine, the information is sent for video encoding. Next, operators remove boxes of sorted mail and transport them to the final stages of the sorting process (the stage of preparing postal documents and sending them to destinations).

    In the case of registered letters, already upon receiving such a letter at the post office, it is assigned a barcode by which the client can track the status of his registered letter on the Russian Post website. The machine that sorts registered mail only reads this barcode. After reading, it goes into the database and determines the address using the barcode, regardless of what is written on the registered letter.

    Workplace of the workshop manager:


    Workshop 3 (sorting of parcels and parcels)

    Sorting of postal items in this workshop begins with their coding, weighing and subsequent delivery to workstations, where parcels and parcels are oriented. Loading operators place parcels and parcels onto a distribution conveyor.



    From all conveyors, the parcel goes to the main sorting conveyor, which has a scanner that reads the barcode from the parcel.


    When the parcel approaches its sorting cell, the carriage is activated and the parcel falls into the tray according to given program sorting.



    Unloading operators remove mail items (packages and parcels) from trays and place them on roller containers located near the trays. Next, the filled containers are transported to the final stages of the sorting process (the stage of preparing postal documents and sending to destinations).

    The sorting system is able to automatically recognize large parcels (those dimensions exceeding 600 mm x 300 mm x 300 mm) in order to load them onto additional trays.

    A question was asked about what to do if some particularly fragile items that require careful handling are sent. In this case, you have to pay an additional 30% at the post office, then a special sticker will be affixed to the parcel and the post office is responsible for the safety of fragile items. Such parcels are processed separately from others.

    Video coding section


    It happens that clients indicate the zip code or address incorrectly or in violation of the standard. Or the index and address do not match each other. Then the system cannot recognize what is written in the letter. In such cases, the information from the letter is sent to operators at the video encoding site.


    Letters are loaded into the sorting machine, after which the scanner reads the image, and the optical recognition system assigns the letter a sorting cell code - which cell the letter should go into. Images of postal items that for some reason could not be processed by the optical recognition system are received for video encoding. The sorting machine processes 11 letters per second. At video encoding, operators must enter the index within a second, the address - from 4.5 to 8 seconds, so as not to create delays. If the operator does not meet the 10 seconds within which a code must be assigned to the letter, this letter is sent offline - offline mode. Such letters are formed in a queue, and then they are sent out again. The video encoding operator can also send a letter for manual sorting. This happens if the sender provided insufficient address data (for example, the area was not specified) or the address data does not match the address database.


    So to everyone reading this report: indicate the address and especially the postal code correctly (see photo), appreciate the work of people.

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