Fixing the error "Unable to establish a reliable connection to the server" in Google Play. How to solve the "Unable to establish a reliable connection to the server" problem on Google Play

06.06.2018

Some users experience a problem immediately after logging into Google Play, which the Android device displays as “ Unable to install reliable connection " We tried to collect all the options for eliminating this error and hope that one of them will certainly help you if a similar situation occurs.

Method 1:
The reason for the lack of connection may be incorrect set date on the device. In this case, not only does it not work Google Play, but also the rest Google services- the validity period of the certificate has not yet arrived. The solution is elementary - set the correct date.

Does the message say "unable to establish a reliable connection to the server." Then, several methods will help you solve the problem. If the system date is too far away, the check will not be performed, so the connection will not be established. The registration issue may be caused by rebooting the device, which would have deleted or modified the system root files. So it's better to update software, if available, to resolve the issue.

Failed to establish a secure connection

Save and reboot your device and you're done. Save it and reboot your device. Once you have changed your connection, reboot your device. For those with rooted devices, follow these steps to change the host file.

Solving the problem: Could not establish a reliable connection to the server

With these little tricks you can solve it. If you have any doubts or questions, you can leave a comment in the section below. Please try again later. This login error shown in the image below can be caused by several reasons. While it is possible that your servers will fail, it is very unlikely. It is more logical to believe that the error is user related.

Check your internet connection

This seems like an innocent suggestion, but it is absolutely necessary because it is usually overlooked. Sometimes the Internet connection is unstable or there is simply no connection. To check the connection, what you can do is to open the browser on your mobile phone and go to the web page. The page should load completely and in a matter of seconds. If it takes too long, content doesn't load completely, or doesn't load correctly, the connection is probably bad. Especially if the page does not load at all and a connection error appears.

In case the problem is related to the connection, a simple solution is to restart the router or internet modem. If this doesn't resolve the inconvenience, you should probably call your ISP to suggest a solution. Another option is to move to a friend or relative's house or an internet cafe where there is good connection to the Internet.

Disable two-step verification

You need to make sure that the page loads well. Basically, after entering your account and password, the owner must authorize access, usually by entering a numeric code that is sent to your mobile phone. Of course, this protects the accounts of some hackers, but it is also the source of the problems mentioned in this article.

3. After installing the AddAccount application, launch it and enter your Gmail address in the “Account” field.

Method 5:
1. Download.
2. After making sure that TWRP is installed on your smartphone, boot into Recovery.

Enable access from less secure applications

To disable two-step verification, go to this page and click the Disable button. If instead a window appears initial setup this option, it is disabled, so there is no need to do anything else. If a login failure is generated, you can try to change this behavior. Go to this page and enable access from less secure applications.

Reset Settings to Default

It is important that two-step verification has been previously disabled to complete this procedure. This may be due to a login error. If it is out of date, nothing will be lost by updating it and perhaps this bug will be resolved. This is a special application, as there are several versions, each of which is only compatible with certain devices.

Another possible solution is from following applications. After this, reboot your device. All possibilities must be abandoned. If there is no advice, there will be a desperate solution. This is done using System Settings, Backup and Restore.

Unable to establish a secure connection

If you see this name without accessing a secure website, please see the following article. In the article. Section "Sites won't load" - troubleshooting and fixing error messages. If you see an error message. . In the section. To resolve the issue, select the error type below.

Many people have problems adding an account in the Google Play catalog, namely, when logging in, they receive the error “A reliable connection to the server could not be established.” How to solve it and what causes it? Read more in our article.

Freedom

1. Download and install Freedom again.
2. Open the program.
3. Click “Stop”.
4. Next, close Freedom and remove it from the device.

Changing Hosts

Open a web page in incognito mode

If you see an error that isn't listed below, learn how to fix page loading errors or loading errors. To fix this, disable the extension.

Temporarily disabling antivirus software

Be sure to re-enable your antivirus software once you are finished using the browser. If there is still an error, please contact the page owner. To fix the error, click "Connect" on the page you want to open.

1. Opening Root Explorer and select R/W rights (read / write; changing files).
2. Go to the folder /system/etc/.
3. We find the file there Hosts and open it in a text editor.
4. Delete all the text and add a line 127.0.0.1 localhost.

1. Restore original Hosts file using the application.
2. Just delete the Hosts file - it will be restored on its own and in its original form.

YouTube

This error occurs if the date and time on your computer or mobile device are not accurate. To fix the error, open the clock on your device and change the date and time to fix it. This error occurs when you try to open a page with an outdated security code.

Firmware and hard reset

"Cannot install stable connection data to the server" "A reliable connection to the data on the server cannot be established." It does not depend on the phone manufacturer, changes made to it and system version. This happens by unknown reason and causes many problems.

1. Let's launch YouTube app.
2. Opening context menu button on the device body.
3. Click on “Log in to your account”.
4. Enter your Google account information and log in.

Unfortunately, this doesn't always have the desired effect, and this solution isn't always a good one since we've made quite a few changes to the phone and we don't want to do it again. Well, the problem is solved without telephone format. The phone must be rooted, that is, the user with the highest rights in the system - the administrator - must be unlocked.

WITH best wishes. Dick wrote amazingly prophetic words in the seventies: the time will come when it won't be said, "They're listening to me on the phone." It will say that “my phone is being listened to.” Today, in the era of smartphones, we can say that to the delight of big business, cybercriminals as well as law enforcement agencies this vision is being fulfilled before our eyes. However, in our opinion, the situation is not hopeless. In the previous section, what will make it difficult to track telephone conversations and unauthorized access to the stored data, we will now look at ways to ensure maximum possible safety voice and text and anonymous use Internet.

Date and time

Firmware and hard reset

One thing needs to be emphasized first. Their incompetent use may result in the average Smithler being subjected to more precise "operational control", which may vary greatly. If there are no such spaces, the attacker will use various methods non-confrontational attack, tricks to confuse us or weaken the applied security to the point of hacking. We, on the other hand, use various security methods, we can increase the cost of such an attack so that in practice it is impossible.

However, it is not and will not be a 100% security guarantee - always remember when you do anything that it should remain your only secret. The smartphone, which becomes an Internet terminal, gets the opportunity to use everything network services, accessible to regular PCs, but becomes vulnerable to everyone electronic methods observations that are used against PCs.

You can also install another firmware on your smartphone, or reinstall the original one manually. Another similar method- installation of the free GApps package through recovery. Before hard reset and other extreme ways to solve Google Play problem Be sure to back up your device.

• Insert another SIM card into your device and add a Google account.
• Run the wizard initial setup devices.
• Turn off two-factor authentication in your Google account.
• Turn off Google Play and Google Play Services in the application menu, delete data, turn on and restart your device.

Today if you modern man does not go to the play market, he immediately panics, because it is impossible to imagine successful and young people without a smartphone, tablet or computer device. And all these devices are useless without applications. Today, all this technology is an attribute of our everyday life, and as often happens, any household item sooner or later becomes outdated or breaks down. Everything that man creates is not eternal, and even virtual systems also crash. One of the most popular queries among owners of devices with Android system, is the topic: I can’t log into the Play Store. Indeed, a multimillion-dollar audience daily faces various failures in services or equipment; Google Play errors are also common, so it’s worth delving into this issue and finding out what is the actual reason why the user cannot log into Play Market.

All applications in one place - in the Play Market

Any device with an Android operating system supports a lot of applications, from a navigator to various “scanners” and music recording programs. In general, our smartphone is an ideal place for experiments, but in order for them to turn out successfully and not damage the equipment system in any way, you should take into account only one thing - the source from which the selected application or game is downloaded. Verified, reliable and free (paid content also available), is Play service Market – here you can find everything for technical means on Android. The only problem that may arise for the user is that he cannot enter the Play Market. There can be a lot of reasons for this, and each of them has its own way to solve this problem.

The cause may be malware on your Android device. In order to protect yourself from theft of your personal data, we recommend using secure browsers.

We recommend changing your default browser after fix problems with the Play Market so that the problem does not reappear. Because in order to download the application you need to restore access to the Play Market

Causes of the problem and ways to solve them

Why doesn't it go to the Play Market? Options for answering this question a lot, but the most common and popular is the lack of an account in Google system. It’s easy to fix this situation: you need to go to the Google website, create an account, then open the Play Market and log in by entering the necessary data.

But if the account has been registered for a long time, and the service worked yesterday, but today it doesn’t, then the problem takes on a different character. Most often this problem lies in a small detail, when I can’t access the Play Market. The service writes in a pop-up window that there is a connection, but the connection is broken, or a “system error” has occurred. In this case, you just need to check the date and time settings. Users who have removed the battery from a phone or tablet are most likely to experience this problem. There is no need to despair, since it is enough to re-set these values ​​and try to enter the Play Market again.

Why the Play Market doesn't work - Other reasons

Of course, this is not the entire list. possible problems. One of the main ones can also be considered a full cache. Its regular cleaning is the key fast work device, so when such “glitches” occur, the first thing you need to do is go to the “Settings” of the device, find “Manage applications” among the items and click on Play Market. Here you need to clear the cache and data. Even if after this the user again says that I can’t access the Play Market, then you need to reset the settings to factory settings. Usually this can be done through a shortcut:

• "Options";
• « Backup and reset."

And of course, one of common reasons The reason why users write “I can’t log into the Play Market” is a failure in the Internet connection. If the device has weak signal, low level data transfer, an error window will pop up when entering data into your login profile. In this case, fixing the problem is just a matter of finding a suitable network and a high signal for normal data transmission.

Play Market - a guarantor of safe downloads

Why is this service from Google so successful? The answer is very simple: in this place you can download absolutely everything, make your computer or mobile device fast and fully functional. But I fell in love with this service not only for its assortment and free content, but for the presence of proven programs and software that do not have viruses and fully work.

Those who like to be everywhere often have to go to various unverified sites, and then after such visits to “dubious” resources, hundreds of queries appear on the forums: “why can’t I go to the Play Market?”, “Where did the money go from my account?” ? etc.

In order not to resort to extreme measures (resetting settings, flashing the device), it is best to restart your phone or tablet. Perhaps a simple “glitch” affected the operation of services, and after a reboot it will immediately disappear. Therefore, when downloading programs to your tablet or smartphone, it is better to use official services.

PS: And don’t “feed” the pirates.

"Cannot establish a reliable connection to the google server"

The full error message is as follows: “Login failed. A reliable connection to the server cannot be established. This may be a temporary problem or your Android device may not have data services. If the problem persists, please contact support."

If you need to sign in to your google account, the problem can also be solved very simply. We won’t go into too much detail, we’ll just post another short video, the guy’s voice doesn’t inspire confidence :) But the solution really works:

For this method you will need Root Explorer. It can be downloaded from

Error with system message"could not contact Google servers please try again later" often occurs when trying or adding new account Google, or just go to Google Play or Play Market.

Majority decision similar mistakes(for example from the same “test”) are approximately the same, while the fact remains unchanged that the error lies in the device itself and is not related to the Google servers.

What should I do if I couldn't contact the google server?

So, a little later we will look at the main methods that almost always help fix this error.

However, first it is necessary to mention the obvious, but at the same time important things:

1. 1. Yes, it’s funny and unlikely, but there are still cases when a user tries to add an account that is not related to Google services: for example, “mail” or “yandex”.
2. 2. Check if the Internet works at all: open your browser and go to any website.
3. 3. Check that the set date and time are correct.

If no such obvious problems are observed, but the device persistently writes “could not contact Google servers, try again later,” then in most cases the culprit for errors with Google services is an application called “Freedom”.

There are two possible options:

1. 1. If the application was installed and subsequently deleted, try installing it again and checking the functionality of Google Play (if this helped resolve the error, it means that the application was previously uninstalled incorrectly).
2. 2. If the application is already installed, delete it. However, simple uninstallation will not help here: you need to completely clear your device of this “useful” application. To do this:

• A. Launch the application and click Stop in the pop-up menu.
• B. Close it using either “Device Manager” or “Task Manager”.
• B. To remove, use one of the “killer utilities” (“ Clean Master"or "History Eraser"): run the program and remove everything related to "Freedom";
• D. Reboot the device and check its functionality again.

How else can I fix the “failed to contact Google servers” error?

1. 1. Using the same application, clear the cache, but not only of the Google Play service, but comprehensively of the entire device. Perhaps this will help fix not only this error, but also prevent new ones from appearing.

1. 2. As with the “RH-01” error, the reason that a smartphone or tablet with Android OS was unable to contact Google servers often lies in the absence or malfunction « Google Services Framework": or enable this service, or install again.

In addition, check the “GoogleContactsSyncAdapter.apk” file: try updating it or deleting it, and then installing it again (but, accordingly, using third-party devices).

1. 3. It’s possible that your account has “ Two-Step Verification" To check, you need to log in to “gmail.com” on the official Google website, go to the “Authorization of applications and sites” section and check what parameters are set.

1. 4. There may be a block in the “host” file (located in the /system/etc/ directory). Using an application (for example, “Root Explorer”) and using “root” rights, check what is specified in the file after the line “127.0.0.1 localhost”: ideally, if you did not install anything yourself, there should be nothing after this line .

1. 5. Remove from settings wireless network"Constantly active mobile transmission": especially relevant for older versions of the operating system.

1. 6. Before entering personal data into your account, in the right top corner you can call up the context menu: here you will need to select “Log in via browser” or “Login in browser” - accordingly, you will be redirected to the browser to enter data.
2. 7. Reset the settings to factory defaults and use the “Initial Setup Wizard”.
3. 8. As a last method, you can use third party applications to create or add an account manually: for example, “Android /Add Account”.

Thus, possible solutions There are a lot of “failed to contact Google servers” errors. In any case, we strongly recommend that you delete the “Freedom” application and not use it in the future: sooner or later this application will “bring” various kinds of errors to your device. In addition, you should at least occasionally clear the device cache, since cached errors will make themselves felt.

Android says "Unable to establish a reliable connection" when logging into Google Play

Some users experience a problem immediately after logging into Google Play, which the Android device displays as “ Unable to establish a reliable connection" We tried to collect all the options for eliminating this error and hope that one of them will certainly help you if a similar situation occurs.

Method 1:
The reason for the lack of connection may be an incorrectly set date on the device. In this case, not only Google Play, but also other Google services do not work - the validity period of the certificate has not yet arrived. The solution is elementary - set the correct date.

Method 2:
The error may occur due to the fault of the provider due to incorrect operation DNS servers, when the server cannot match the IP address of the device requesting information and the domain name of the resource the user is accessing. In this case, you can solve the problem by installing Set DNS on the device and selecting GoogleDNS in the settings (superuser rights are not needed in the PRO version of the application; you can download it for free). If you access the Internet using Wi-Fi, just specify 8.8.8.8 as the DNS server in the router settings.

Method 3:
In file /etc/hosts There may be extra addresses. There should be only one line - 127.0.0.1 localhost, and everything else must be deleted, and then saved. To clean the /etc/hosts file, you need superuser rights.

Method 4:
1. Reset your device to factory settings. All data from Your smartphone will be lost, but you will be able to connect your Google account.
2. To forcefully add an account to the system, use the program AddAccount:
— download the AddAccount application (addaccount-1.1.apk);
— move the apk file to the root of the memory card;
- open your browser and enter the following line: content://com.android.htmlfileprovider/sdcard/add_account.apk ;
— after clicking on the link, the installation of the AddAccount application will begin.

3. After installing the AddAccount application, launch it and enter your Gmail address in the “Account” field.

4. Select AddAccount;
5. If you receive a message about an incorrect password entered when you try to synchronize with a Google account, click on the notification and enter the password in the provided field - synchronization with your Google account is established.

Method 5:
1. Download GApps.
2. After making sure that The smartphone does not have TWRP installed, boot into Recovery.
3. Go through the chain " Install» -> « Select Zip to install", then select the *.zip file. and confirm your choice " Swipe to Confirm Flash».

4. Reboot your device. You will be prompted to add account, which you can easily do. If on The smartphone has previously installed applications from Google Play and after these manipulations they do not work. Just reinstall them.

What to do if your smartphone is either Android tablet Writes "Unable to establish a reliable connection" when logging into Google Play

One of the most popular operating systems today mobile devices is "Android". It has a number of huge advantages over its competitors and is an almost undisputed leader. However, relatively recently, reports began to arrive about problems with one of the main services of Android devices, namely Google Play. When logging in, the application began to display an error: “A reliable connection cannot be established.” The system help provided by the suppliers does not help. Then how to solve the problem that has arisen?

Fast and easy

To begin with, we will present a method that will not require you to perform any complex or dangerous operations with the gadget. The simplest solution to the "Unable to establish a reliable connection" error is based on system settings. You just need to check the system date and time in your Android device. They must coincide with the real ones within one minute. This is due to restrictions on the validity of program certificates. At wrong date the phone will consider that the validity period of the certificate has not yet arrived or has already passed.

Clean up

This method is suitable for those who do not have any important data saved on their device. Although, in fact, you can always transfer photos and videos to your computer and download applications again, especially if you have synchronized your data with your Google account. Then, even if you reinstall, all application data should be preserved. So, there are two ways to resolve the “Unable to establish a reliable connection to the server” error.

1. Reset your phone to factory settings. You can use special programs that application developers offer, or find instructions that are specific to your Android device model. After all, each manufacturer has its own tricks and protection mechanisms.
2. Add a new account. As you understand, old data will not be copied to new versions of applications, but you can avoid problems with transferring other information that needs to be saved when complete cleaning phone. To add a new account, do the following:

• Download the AddAccount application via your computer or phone browser.
• Write the downloaded apk file to the initial directory on your phone's memory card.
• IN standard browser enter: content://com.android.htmlfileprovider/sdcard/add_account.apk.
• Follow the link.
• Launch the program. Enter your email on Google and click Add Account.
• When a message appears about wrong password enter it and continue. That's it, you have a new account.

In addition to drastic methods, there is also a less dangerous solution. “A reliable connection to the server could not be established” is an error that is related to temporary and personal application data. Therefore, possible solutions to the problem situation can be looked for in another area.

Freedom

Statistics show that sometimes problems with Google Play can be related to other applications. In particular, the Freedom program. She is responsible for purchases in the application we are considering. An issue where you cannot establish a reliable connection to the server may occur if you downloaded and uninstalled Freedom without first forgetting to turn it off. As is clear from the above, to return everything back, download and install this utility. After that, enter it and stop it by clicking on the Stop button. Then you can safely delete it.

Internet

If the previous method did not help you, you should check your Internet connection settings. Problems like “Cannot establish a reliable connection to the server” may occur on some providers with incorrectly configured DNS servers. Before trying to solve the problem using this method, try opening Google Play by connecting to another Internet source. If the problem is resolved, but you still need to return to the initial version, download the Set DNS application. Install DNS address 8.8.8.8. This should help in cases where Wi-Fi is used to connect to the Internet. In any case, first try to test your device on a different connection.

Another possibility as to why a reliable connection to the server cannot be established is that the server may be blocked. In order to check this method, you will need superuser rights on your device. Open Explorer and find the file /system/ect/hosts. We need to open it with anyone text editor. By default, the file should only contain - 127.0.0.1 localhost. We delete any remaining data.

YouTube

The last method to solve the problem lies in additional programs. It is assumed that the user cannot log into Google Play due to incorrect addressing settings in the Google account.

A utility pre-installed on many Android devices for viewing videos from YouTube (or any other program that uses a Google account for registration) will help you cope with this problem. The point is that you just need to launch the application and go through it to your GMail account.

Other ways

And finally, it is worth mentioning two more extreme measures. The first of them is “Hard Reset”. Full reset device settings. To do this, go to the application menu, select "Settings" - "Backup and reset". After that, in the last window, click "Reset". And delete everything. After which the device should come to its original condition. You will have to download all the programs again and set up an account.

Flashing. Update the operating system or reflash the device. The second option is undesirable, since after it you may well be denied warranty service. It's best to just update the OS. Many manufacturers try to independently correct errors that occur to users.

That's probably all that we could tell you and advise you to do when the error “Cannot establish a reliable connection to the server” occurs. We hope our article helped you.