• The com android service application has encountered an error. How to fix basic errors on Android

    Today we'll talk about pretty common problem on Android phones and tablets. Error com.android.phone what to do, why it occurs and how to fix it we will tell further.
    The Android platform no longer needs unnecessary advertising and has a multi-million army of users around the world. But like anyone software product The operating system is not perfect. To date, a huge number of firmwares and their modifications have been released, not to mention the variety of phone models. Therefore, incompatibility errors, processes and programs will occur and this cannot be avoided. Today we’ll talk about the com.android.phone error. This problem manifests itself in system messages of the following nature: “the process com.android.phone has stopped”, “in app com.android.phone an error occurred,” the spelling is different, but the essence of the problem is the same.

    Typically, all error messages containing the com prefix indicate a failure in a system application. The com.android.phone process itself is a system process, or more precisely, it is the “Phone” process. And the message in the android.phone application there was an error appears when there is a conflict with the system. The reason for this may be recently installed programs, applications, system updates, installation of various bootloaders and third-party plugins. If the error began to appear recently, review the latest installed programs and games on the device, the reason may lie in them.
    There are several ways to solve this annoying problem on the Internet; we’ll tell you about the most effective ones, judging by user comments, so.

    The process has stopped, what should I do?

    We check the date and time on the phone, this happens extremely rarely, but it happens that they are not correct. Next

      • Open “Settings”;
      • Go to “Date and Time”;
      • Remove the activity of the “Network date and time” option;

    Com.android.phone error, fix it

    • Reboot the phone;

    This is a very important point in correcting the error; other methods might not work if you leave this item enabled. Let's list some more ways that have helped users.

    Another way to fix android com process stopped

    Since we have already figured out that this is the “Phone” process, we will try to clean it and roll it back. For this again

      • Go to the “Settings” of the device;
      • Select the “Applications” item;
      • Be sure to click the “All” button;
      • We look for the “Phone” program - it’s also com.android.phone and select it;
      • Click one by one “Clear cache”, then “Erase data”;

    com.android.phone process has stopped

    • You can also stop the process and start again
    • Reboot the device and check operation

    This standard methods that do not require the installation of third-party software or applications; if they do not work, we will tell you other ways to solve the problem.

    More options to fix com.android.phone

    At least android process phone and the "Phone" program are system defaults, they can easily be replaced with third party applications. They often change appearance phone book and screensaver for incoming and outgoing calls. Open on device Play Market and type “Phone” or “Dialer” into the search bar - based on pictures and reviews, you can find an application to suit your taste. After installation, we reboot the smartphone and check the operation of the application itself and our device.
    Personally, I installed ExDialer - Dialer & Contacts - at this application Nice interface and it copes well with its functions. In addition, it has several design themes:

    ExDialer - Dialer & Contacts

    You can also clear cache data using a file manager Aroma. This option is suitable for users with unfinished and modified firmware, because “healthy” phone firmware using the second method described above.

    Advice: do not forget to install anti-virus programs on your device; today, phones are much more susceptible to virus attacks than computers.

    A radical way to fix the com.android.phone application error

    There is another way to fix the problem, given that the previous tips did not help. If this problem did not exist before and it appeared over time, some program is causing a conflict. You need to search using a brute force method, deleting recently installed software, or all applications at once.
    It’s even better to completely reset your phone or flash it.

    Remember that when full reset your data will be deleted.

    For me, the most important things are contacts and photos; photos can be easily copied to a computer. Contacts can be synchronized with a Google account, then when you log in account all contact information will be restored. Applications can be downloaded from Play Market.

    I hope you figured out what the com.android.phone error is and how to fix this problem. Ask questions, suggest other ways to combat this infection, write in the comments.

    Finally a video on the topic:

    Modern smartphones have an unlimited number of features and functions. But the main task, as before, remains making calls. Android system It is constantly developing and improving, but sometimes errors and malfunctions occur there. “Error in the com.android.phone application” is a rare problem, but it can sometimes mar the use of the device, as it interferes with calls and dialing. The essence of the error is not so complex as to require taking the phone for repair. Let's figure out how to fix the problem yourself.

    Method for fixing errors in the com.android.phone application.

    Before we move on to describing solutions to this problem, let’s consider the reasons for its occurrence. "Com.android.phone" is an application for the Android OS that makes calls. The message that an error has occurred in the com.android.phone application indicates a malfunction in the software. The cause of the malfunction may be not only malfunctions in the “Phone” application, but also the actions of the user himself, which could damage the application. Also very common reasons are a full cache, incompatibility of various applications on the device, or viruses.

    How to fix the error?

    There are several ways to fix this error. All of them are quite simple, and depend on the reason for the message. The algorithm of actions to solve the problem is as follows:

    Clearing application data and cache

    This method should help in most cases.

    • Go to “Settings” - “Applications”;
    • Enable the “Show system applications” option (if available);
    • Find the “SIM Menu” and “Phone” tabs;
    • In each of them, select “Memory”;

    ADVICE. you can try to do this with applications such as “Call management”, “Setting up two SIM cards” or “Phone - services”.

    Let's check if it helped. If not, move on to the next points.

    Disable auto-synchronization of time and date

    • Go to the “Date and Time” section in the settings.
    • Disable network date and time and time zone.
    • Reboot the device.
    • We exhibit correct time and date.

    Checking for viruses

    To do this, it is enough to have an antivirus on your device or download it from the Play Market. Next we do full check and remove all viruses if they are found. If you don’t have an antivirus on your smartphone and don’t want to install it, then there is another way. You can connect the device to a computer or laptop via USB and check the phone’s memory with an antivirus installed on the PC. Algorithms for computer and mobile viruses similar, thanks to which any computer antivirus program recognizes and eliminates malicious files even on the phone.

    Resetting system settings

    IMPORTANT. this action will set all settings to default, while removing all installed applications!

    This action will probably fix the com.android.phone error, but you should be prepared that the smartphone software will return to its original state. If you still want to try to solve the problem this way, go to Android settings and click "Reset phone settings" in the "Backup and reset" option.

    ADVICE. If you have important data on your smartphone, it is better to copy it to another device in advance to avoid loss. There is another option - synchronize everything with Google.

    We update all applications

    Not in all cases, but sometimes this method works. Try turning off your phone completely, taking out the SIM card, turning it back on and updating all installed applications. Then insert the SIM card back.

    This method will allow the user not to solve the problem with the software, but to bypass it. The method is useful in cases where the previous results did not give, but you don’t want to completely reset all settings. In the Play Market search engine, just type “dialer” and you will be provided with a whole list various programs to carry out transactions provided for mobile operator no harm to the device.

    How to avoid the problem

    As they say, it is much easier to prevent a problem than to solve it. Sticking to a few simple tips, you can maintain the functionality of the device and not encounter many problems.

    • Tip 1. Before installing any software, double-check the security of the source. This will protect your phone from viruses and other dangerous programs.
    • Tip 2. Clean your phone from unnecessary applications. This will save the device’s memory from becoming cluttered and clogged.
    • Tip 3: Don’t mindlessly disable or delete system applications with superuser rights.
    • Tip 4. Download an antivirus, especially if you often connect your device to different PCs. There are also free programs protection that will protect you no worse than paid ones.
    • Tip 5: Clean junk files by using special programs(for example, CCleaner).

    By performing simple manipulations, you can protect your smartphone and get rid of many errors. Troubleshooting is also easy if you don’t panic and try to fix everything yourself. This will not take much time and will save a decent amount that you would have to pay at a service center.

    Occasionally, Android experiences crashes that lead to unpleasant consequences for the user. These include the constant appearance of messages “An error has occurred in the application.” Today we want to tell you why this happens and how to deal with it.

    In fact, the appearance of errors can have not only software reasons, but also hardware ones - for example, failure of the device’s internal memory. However, for the most part, the cause of the problem is still the software part.

    Before proceeding with the methods described below, check the version of the problematic applications: perhaps they were recently updated, and due to a programmer's flaw, an error appeared, which causes the message to appear. If, on the contrary, the version of a particular program installed on the device is quite old, then try updating it.

    If the failure appears spontaneously, try: perhaps this is an isolated case that will be corrected by cleaning RAM upon restart. If the program version is the latest, the problem appeared suddenly, and rebooting does not help, then use the methods described below.

    Method 1: Clear app data and cache

    Sometimes the cause of the error may be a failure in program service files: cache, data, and the correspondence between them. In such cases, you should try to reset the application to the one you just installed by clearing its files.

    1. Go to "Settings".

    2. Scroll through the list of options and find the item "Applications"(otherwise "Application Manager" or "Application Manager").

    3. Once you reach the list of applications, switch to the tab "All".

      Find the program that is causing the crash in the list and tap on it to enter the properties window.

    4. An application running in the background should be stopped by clicking on the appropriate button. After stopping, press again "Clear cache", Then - "Clear data".

    5. If the error appears in several applications, return to the list of installed applications, find the rest, and repeat steps 3-4 for each of them.
    6. After clearing data for all problematic apps, reboot your device. Most likely the error will disappear.

    If error messages appear constantly, and among the faulty ones there are system ones, refer to the next method.

    Method 2: Factory reset

    If the “An application has encountered an error” messages relate to the firmware (dialers, SMS applications, or even "Settings"), most likely you are faced with a problem in the system that cannot be fixed by clearing the data and cache. Procedure hard reset is an ultimatum solution to the set software problems, and this one is no exception. Of course, in this case you will lose all your information on internal storage, so we recommend copying everything important files to a memory card or computer.

    If none of the options help, most likely you are faced with a hardware problem. You won't be able to fix it yourself, so contact service center.

    Conclusion

    To summarize, we note that the stability and reliability of Android is growing from version to version: the latest versions of Google's OS are less prone to problems than older ones, even if they are still relevant.

    When developing new versions of Android, programmers always try to make the operating system more stable, smooth, and intuitive. However, despite the efforts of the developers, errors in the operation of the software occur from version to version, and the older the device and the older Android installed on it, the more errors there are. Every error that occurs during the operation of the device has both causes and ways to solve it. Let's look at the most common errors and methods for correcting them.

    What to do if an error occurs in the application

    An application error is the result of an incorrect action written in the application code, which led to its operation stopping. After stopping the program, the system usually provides the user with information that an error has occurred and also shows a code that describes the error. This code will help us understand what exactly happened and how to deal with the problem.

    Typically this problem occurs if you installed the application by downloading APK file from an unverified source. There are 2 reasons for this failure:

    • The application is designed only for devices running newer operating system, than you have installed
    • The APK file contains an error and will not be able to install the program on devices with any version of Android

    The solution will correspond to the problem: try to delete the APK file and download it from another source. We also recommend checking technical requirements software applications. If your device has a lower version of Android than specified in the requirements, update your device to the appropriate version.

    If you encounter such a problem, then you need to think about cleaning internal storage from unnecessary content (photos, videos, applications). Often, the problem of insufficient internal memory affects users of gadgets with initially small storage (8 or 16 GB).

    This problem also affects the overall performance of the device. To solve this error, we recommend that you read our article “”, which details ways to optimize both the internal storage and RAM of the device.

    As quick solution ROM shortage problems, we recommend that you take advantage of the opportunity to expand the internal memory by installing Micro cards SD. We also recommend using the program Link2SD, which will help you transfer application data to an external memory card.

    Attention! The Link2SD app requires Root rights on the device. If you do not have superuser rights on your smartphone, contact detailed instructions in our article.

    This problem usually appears on smartphones after:

    1. Replacing the SIM card with a new one
    2. Phone flashing

    If you saw this problem, this means that the interaction of the built-in communication modem with the new software on your smartphone is broken on your device, or there are problems with the SIM card that does not allow you to fully interact with the tower cellular communication.

    To resolve the problem, follow these steps:

    • Go to Settings - Applications - Phone and click on Clear cache and data, then restart your device (article How to delete cache on Android)
    • Check the functionality of your SIM card on another device
    • Reset Android settings (article)

    Error "android.process.acore"

    To solve the problem, follow the diagram presented in the previous paragraph, only instead of the application " Telephone» select « Contact storage».

    Error "com.android.phone"

    This problem may appear after replacing the SIM card or after flashing the device. It indicates that the device modem cannot work correctly with the new software or connect to a cell tower. In order to get rid of this error, go to the application settings, select the “Phone” application, clear the cache and data, then restart your smartphone. If the error does not disappear, then it is necessary.

    The same actions must be taken if there is an error “ android.process.acore", just select the application for cleaning " Contact storage" After that your phone book will be completely cleared, so be sure to do .

    Error "android.process.media"

    A similar problem occurs among owners of smartphones with a card Micro memory SD that is malfunctioning, which results in errors in the operation of applications installed on it. We advise you to remove the application from the memory card that is crashing during operation, and install it on internal memory devices.

    We advise you to find out what to do if they do not open and Android apps crash .

    What to do if a synchronization error occurs?

    The first reason may be a poor Internet connection, and sometimes the synchronization process itself freezes, in this case, disable it in the device settings Google account and reconnect after reboot.

    Not a single OS on a phone/tablet is completely free of various problems. Android in this case is no exception. The most common reason– in the app com android com an error occurred. What are they like and what to do if they arise?

    Reasons

    The android com error is a summary of several of the most common flaws in software operation. Let's look at each in turn:

    1. com.android.phone. It affects the signal exchange between towers and the smartphone, i.e. to the calling function. Subsequent firmware changes or failures during the flashing process may occur. The reason may be a change of SIM card and failures in the time and date menu.
    2. com.android.snap. It may appear due to the unsuccessful operation of various photo editors or programs for sending messages, which also allow you to edit photos. An alert pops up on a black background.
    3. com.android.vending. The reason is also system failures; it differs in the text that pops up when it occurs - “ Unexpected stop process..."
    4. com.android.systemui. Detection of problems in the operation of the system, as well as the presence of a virus. Usually it downloads unnecessary software, and while using the programs, various advertising banners. Finding out whether it is a virus or a glitch is easy - you need to look at the creation date of the file. At the same time as others system files You don't have to be afraid of viruses.

    How to fix

    Let's look at how to eliminate each of the system errors separately.
    For com.android.phone the solutions to the problem are as follows:

    • disable automatic setup time and date, reboot your smartphone and set it manually;
    • if it doesn’t help, find the Phone in the Application Manager, erase the data, clear the cache and reboot the gadget;
    • You can also download from the store Google app for calls.

    Sometimes you have to reset the device’s configuration completely to factory settings, before which I advise you to create a backup copy.
    To solve the com.android.snap problem, you should:

    • scan your gadget with an antivirus;
    • stop the application in the Manager by clearing the cache, erasing data and unchecking the “Show notifications” checkbox;
    • remove com.android.snap using various programs, AVG antivirus will do.

    To get rid of problems with in the third case you need root rights, what is it suitable for ROOT Manager:

    • first you need to download com.android.vending.apk from the network;
    • grant rights to the program;
    • delete the entire folder data/data/com.android.vending;
    • We look for a vending file in the data/dalvik-cache folder, which we delete;
    • Now we find the downloaded file com.android.vending, click R/W at the top and transfer it to system/app;
    • we enter context menu, holding down the file for a few seconds where we need “Permissions”;
    • We provide the owner with read and write access, and guests with other reading access;
    • All that remains is to save the changes, exit the program and restart the phone.

    The last fault is removed like this:
    • Based on the creation date of com.android.systemui, we look for the application that caused the virus to appear on the smartphone, and through the Application Manager we completely get rid of it;
    • in the same ROOT Manager go to the address Root/System/App;
    • find com.android.systemui and delete it.

    Android process error

    Reasons

    Most often there are two such errors - android.process.acore and android.process.media. The first can most often arise due to the following:

    • system application is disabled;
    • similar programs are launched simultaneously;
    • the necessary system files have been deleted.

    The second malfunction occurs when the memory card does not work.

    How to fix

    Correcting the android.process.acore error is possible in the following ways:

    1. Cleaning in Contact Storage configurations.
    2. Reset settings to factory defaults.
    3. Completely clearing the device memory.
    4. Reflashing the gadget.

    If there is an error android.process.media you need to:

    • repeat the installation of the application on the phone after removing the flash drive, and, if it helps, format it;
    • reset settings, clear memory card.

    Error in Google Play Services application

    Reasons

    This message appears if the application is not working properly, which causes inconvenience.

    The phone may give errors with or without a number. Numbered ones can be eliminated faster and more efficiently, because the code can be used to determine what exactly is causing the failure. There are a lot of license plates, but the most popular are the following:

    • error code 18 – the cause is an incorrectly set date or time and the end of free memory;
    • error code 24 – may occur if the user often installs and uninstalls the same software, but does not clear the data;
    • error code 403 – two Google accounts are connected at the same time;
    • error 492 – problems with operation virtual machine Dalvik.

    How to fix

    To troubleshoot a non-numbered error, you should:

    1. Clear "Services" cache Google Play».
    2. Reinstall the application.
    3. You can also clear the cache in " Google Services Framework".
    4. You should check whether the specified date/time is correct and whether there are any problems with Internet access.

    To eliminate the 18th, you need to reset the date/time, clear the cache and data, delete Play updates Market or start freeing up space on your device.
    If the phone displays 24, you will need superuser rights. Already with them we go to the sdcard/android/data/ folder and clean out unnecessary ones, i.e. outdated files.
    With 403, you need to log in from your main account, uninstall the problematic program and try to install it again.

    When the error number is 492, you need to clear the cache and application data " Google Services Play" and "Play Market". Sometimes you have to revert to default configurations.

    Results

    Having a smartphone or tablet Android based, you should be prepared for the fact that it may produce various errors. However, you don’t need to immediately take your gadget to a service center. Most problems can be solved even without using root rights. If such a need arises, you need to remember to create a backup copy.

    Read more: