Why won't Chrome launch? How to understand why Google Chrome doesn't work

Browser Google Chrome may not start for several reasons, including exposure to viruses or a conflict with any software installed on the computer. Antivirus programs and firewalls help protect your computer from viruses and prevent the spread of malware, but they can also cause the browser to fail to start. This is due to the fact that they can block some programs associated with Internet connections, including Google Chrome.

Antiviruses and firewalls

If google chrome windows 7 does not start, then you will most likely need to look for the reason in the antivirus programs installed on the computer. It is the antivirus or firewall that blocks the browser from opening. Getting rid of the problem is quite simple.

If the firewall is turned on and antivirus software is installed on the computer, Chrome may have been mistakenly blacklisted, then it will not start.

To check this direction, sequentially disable the firewall, antivirus, then try to launch the program. If everything is fine, then you need to go into the settings of the security services and specify the allowed status. Or add it to the list of exceptions to block.

Google Chrome stopped opening. White screen and waiting.

Other browsers work fine.

I went online.

Turn your device off and on again, and then load the page again.

Troubleshooting

If in Chrome work Crashes occur regularly; your computer may have viruses or malware. About how to remove unwanted programs and protect your computer from them in the future, says

1. Close your browser.
2. Open Windows Explorer (keyboard shortcut " Win+ E»).
3. After opening the Explorer window, enter the following path at the top in the address bar:

• ForusersWindows XP: %USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\
• ForusersWindows Vista, 7.8: %LOCALAPPDATA%\Google\Chrome\User Data\

1. Press the " Enter" A list of browser folders and files should open.
2. In this list, find the folder " Default" and rename it, for example to " Default BACKUP».
3. Launch Chrome.

After completing the steps, launch the browser. Automatically when you first open it should automatically appear new folder Default. To transfer information from the old profile, we will still need it. So, in order for bookmarks to appear in the new account from the old version, you need to move the Bookmarks.bak folder here. Moreover, do not forget to rename it Bookmarks.

If for some reason automatic update cannot be turned on ( operating system no longer supported or installed pirated version), then you have to look fresh drivers on the Internet. Typically, driver updates can be found on large software portals. Just check in advance on one of the forums which updates you need for your version of Windows.

The browser update is not compatible with your computer

The fact that Google Chrome can update automatically and in background, it's very good and convenient. However, if your computer is old and the Windows operating system is not new either, some updates may not work on such hardware and software.

"AppInit_DLLs" = "\pjjtnjk.dll"

There is a line, but there is no such path to the file.

Microsoft has released its browser for the new operating system - Microsoft Edge. However, to refuse the convenient and fast users couldn't. As a result, after almost every OS update, they are faced with a problem when the Google Chrome browser does not start on Windows 10. On the support site for this product, the following methods for solving the problem are presented.

Ways to solve the problem with running Chrome on Windows 10

If the Google Chrome browser does not launch on Windows 10, the solutions are as follows.

• Initially, you need to check whether the antivirus or firewall is preventing the browser from starting. It is better to disable the installed antivirus for a while and if the software starts, it means that the program files and Chrome itself should be added to the defender exceptions.
• Browser developers, if Google Chrome does not open, recommend downloading the developer version and installing it on your PC.

If the program works, you should reinstall the browser itself.

• Also, the program developers, in the case when the user cannot launch Chrome, recommend downloading the Browser Cleanup Tool.

After launching the tool, a message will appear stating that all settings will be reset and extensions will be removed. Passwords will be saved. Click “OK” to start the reset.

• If you still can't install or open Google Chrome, it's worth a try. To do this, click on the program shortcut and in the “Compatibility” tab, select the operating system version and check the appropriate box.

• Users often complain that they can’t launch the browser. However, after rebooting the system it works. IN in this case you need to launch the “Task Manager” and end all processes that are associated with the browser.

• If the browser stops opening pages, then you should check the file.
• It is also worth doing some operations with the folders of the program itself. To do this, go to the branch “%LOCALAPPDATA%\Google\Chrome\User Data\” and rename the “Default” folder to “Backup Default”. After launching the browser, a new “Default” will be created. If the program starts working, you should remove it and reinstall it.

It is important that if after testing these methods the problem cannot be solved, you should roll back Windows 10 itself and reinstall the browser.

To learn how to set up a browser on Windows 10, watch the video:

Select the problem you are interested in from the list:

Complete reinstallation of the Google Chrome browser

Most effective way Troubleshooting is, of course, a complete reinstallation of the Google Chrome browser; to do this, you must first completely remove it and then reinstall it.

I wrote more about how to remove and install in the article: Won’t start mozilla browser firefox/mozilla the steps are the same, so you can see if you suddenly forgot how to reinstall correctly.

What to do if the Google Chrome browser freezes immediately after launching

There can be a huge number of reasons why the Google Chrome browser may freeze immediately after launch; if the program window does not respond, the minimize, close and exit to menu buttons do not work, I recommend completely reinstalling it and deleting all data from the PC memory.

If the minimize buttons work and you can enter the browser settings menu, check if your hardware acceleration, as practice has shown, this is a fairly common case and it can be solved in less than one minute. You just need to check the required box in the settings, see how to do this in the pictures below.

First go to the control menu

Now select the settings section

In the settings, scroll to the very bottom of the page and click "Show additional settings"

Now we are looking for the section special features and be sure to check the box next to the line: “use hardware acceleration (if available)”

Restart your browser.

Google Chrome browser freezes while working

The main reason may be a large cache and history, which are automatically saved in the computer memory when using google chrome. You can’t avoid this, so sometimes don’t forget to clear the data in your browser, and be careful, it’s best to do complete cleaning in which not only the query history and cache are deleted, but also cookies; all data that you have at least once entered will be erased from the browser’s memory.

I’ll tell you what cache and cookies are a little later. Now let’s just clear the contents of the Google Chrome browser, to do this you need to go to the settings, the button is located in the upper right corner:

After going to the history section, you need to click on the clear history button

Now, be sure to select the time interval for which the data will be cleared, you must select the “all time” item in the drop-down menu, then check the boxes next to all the items and click clear history. Once again, I remind you that all your passwords and data that you entered in the browser will be cleared. All logins and passwords for social pages. networks will need to be re-entered.

After this, restart your browser.

Google Chrome is very slow and buggy!

It doesn’t always make sense to freak out and be indignant about a slow or buggy browser, because perhaps you yourself haven’t noticed how you’ve installed many different extensions over time, some may conflict with each other, while others may simply require more power from your PC, which is what leads to to deterioration of work.

In order to disable extensions in the Google Chrome browser, go to the settings again:

Let's go to the history section that is already familiar to us.

Now we see in front of us all the installed extensions in the google chrome browser, just see how many of them you have and whether you use them, if you see a lot of extensions that you don’t use, just uncheck them

Restart the browser for the changes to take effect.

Another reason could be viruses that live happily for many users for more than one year.

If any difficulties arise, I’m waiting for your questions in the comments.

Why do Android devices experience problems with the Play Store? Many users are familiar with such situations. The reason may be technical problems with Google services or malfunctions of the smartphone (tablet) from which you operate. There are a great many options, but we have selected a dozen of the most common difficulties and described methods that make it possible to find a way out of the situation.
Rebooting your smartphone or tablet is the first thing to try if the Play Store suddenly refuses to work. Alternatively, the cause could be a system freeze (users encounter this situation quite often). The most interesting thing is that rebooting often helps not only in case of failures in working with Play Store, but also in case of problems arising with other services and applications. It also happens that the device has rebooted, but the market does not want to work. Then you can try other methods.

Method 2: Reset Google Play Store settings
Resetting service settings also helps quite often, and it is done as follows:
1. Go to the settings menu of your smartphone (tablet);
2. Select the section " Applications" or " Application Manager»:

Method 3: Uninstall Google Updates Play Store
Everything is done in the same way as in method 2 described above, with the only difference that instead of “Clear cache” the button “ is selected Uninstall updates" The application will return to its original version, in which it worked normally before installing the updates. If the problem is really in the new version of the software, or the Android device, due to technical imperfections, cannot handle these updates, then the service will work in the mode familiar to the user. No new features, but fine.

Method 4: Reset Google Play Services app settings
Resetting settings is one of the effective options for solving problems with work Play Marketa. The procedure in this case is as follows:
1. Menu " Settings»;
2. Chapter " Application Manager" or " Applications»;

1. Go to the settings menu;
2. Select " Accounts» and find yours in the menu that opens, click;

But let’s return to the procedure for deleting a Google account to normalize the operation of the market. After creating a backup, you need to return to the previous menu and this time select “ Delete", not "Synchronize". Click on the appropriate button, then restart your smartphone (tablet) and log in to your account again. Typically, deleting your account helps get rid of problems related to the operation of Google services. If this does not happen, try other methods.

Method 8: Setting up "hosts"
This system file in Android devices is located at /system/etc/hosts. It is used to block access to unwanted resources. Initially the file contains a single entry localhost 127.0.0.1. Due to the actions of attackers who want to block your Google account and receive money for unblocking, the market address may also appear there. Remove this line, returning hosts file V initial state. For such actions, you may need to obtain root rights. How is it done on various devices We have talked about this many times on our website.

Method 11: Google Account Activation
Quite often a Google account turns out to be disabled. This can be checked by going to the corresponding section of the menu. Find the application " Google Accounts", activate it if it is disabled. The problem with the market will be 100% resolved.

Method 12: Adjusting the time and date
An incorrectly specified date or time may cause problems with Google Play. This is due to licenses and other nuances of the operation of Google services, depending on time restrictions. If you have a network connection and its quality is satisfactory, reset the time and date. Don't forget specify the correct time zone. This is done in the “Settings” menu in the “Date and time”, “Network date and time”, “Network time zone” items by checking the desired option.

Have a nice time!

Today's instructions will focus on problems launching the Chrome browser. Usually the Chrome browser does not start as a result of a crash or after some error in the plugins. You click on the browser shortcut, but there is no result. Of course, rebooting the operating system will help you, but what if you can’t reboot for some reason?

Launch Task Manager to end a process

So, we are not allowed to reboot the Windows system. Despite the problems in the operation of the Chrome program, there is one most the right way- launch the task manager. Recall that the task manager displays all processes that are running in at the moment. Any files, folders, applications and everything else can be monitored and naturally stopped in this manager.

There are two launch options.

First from the bottom, on the taskbar we press the right button and we see the inscription: Launch task manager.

To launch the task manager, press the hotkey combination Alt + Ctrl + Delete (Del.) on your keyboard. For those who are just starting to learn the keyboard, we will tell you that:

The Alt button is on the left or right side of the space bar;

The Ctrl button is set under Shift key, which is also next to the space;

Del key. located on number pad keyboard, which is located on the right edge of the keyboard panel. Also, the Delete button can be located above the keyboard cursor, that is, the so-called arrows.

So, the task manager is launched and we click on the “Processes” tab.

Here we find the following line “Chrome.exe”, then right-click on it and end the process.

Or select the process and click the button below.

You can also press the Delete key on the selected task and agree to complete the process.

After completing these operations, feel free to launch the Chrome browser shortcut and it will start working as before again.

Attention! When you start the task manager, you may see not one line labeled Chrome.exe, but several, for example 10-12. They should all be closed and after that the browser will start working again.

Google Chrome tops the lists popular browsers. It is known as the fastest, most convenient and practical Internet surfer. But even giant companies like Google can't plan for everything. For this reason, an error may occur in Google Chrome, which will lead to it stopping working or opening altogether. But if you follow some steps, you can bring the browser back to life on your own.

Why Google Chrome won't start: possible causes of the problem and their solutions

There are several reasons why Google Chrome could stop opening. If you don’t know what the reason is in your case, then try all the methods in order.

Quick solutions to the problem

Checking the network connection is working properly

If the previous steps did not help and the browser still refuses to open, then it is worth checking the serviceability of your network connection. Make sure you are connected to the network and the Internet is receiving and sending traffic:

Checking your computer for viruses

There are viruses that, roughly speaking, are aimed at breaking browsers. Perhaps you picked one up on the Internet, and now it has made itself known. To find out if this is the cause and fix it, follow these steps:

• Open the antivirus installed on your computer.
• Go to “Scan” or “Antivirus”.
• Select "Full Scan".
• Wait for the process to complete and remove any viruses found. You can check the box to have the antivirus automatically remove all detected threats and turn off the computer.

Reinstalling the browser

There may be a critical error in the browser that is constantly preventing it from launching. Then you should reinstall it. To do this, follow these steps:

• Open Windows Search.
• In the search bar, enter “Add or Remove Programs.”
• Find Google Chrome and click the Uninstall button.
• Download installation file from the official Google website (http://tinyurl.com/gmukt7b).
• Go through the installation process and open your browser.

Error in user settings

The browser may not open due to incorrect profile settings. In order for it to work again, you need to create a new one:

• Open the explorer.
• In the path line we write %LOCALAPPDATA%\Google\Chrome\User Data\.
• Follow this path and rename the Default folder to any other name. Then, when opened, the browser will notice that there is no Default folder and will create a new one.
• If this does not help, then go to the path %LOCALAPPDATA%\Google\Chrome\ and rename the User Data folder to any other name. Open the browser again and wait for it to recreate the User Data folder.

Conflicts with other programs

In addition to the browser, your computer also has other third party programs, which Google Chrome may conflict with. To avoid this, follow these steps:

• Download and install from the official website Google program to find and remove programs that may interfere with Google work Chrome (https://www.google.ru/intl/ru/chrome/cleanup-tool/).
• Launch the application and start checking.
• The program will find unwanted software and prompt you to remove it. Confirm the action. If nothing is found, click the Continue button.
• Chrome will open a link and ask you to reset your browser to factory settings. Confirm the action.

Firewall problems

Your computer has an Internet protection firewall, or firewall, that can block your browser from accessing the Internet. In this case, you need to add Google Chrome to the list of exceptions. Let's do this first in the built-in Windows firewall:

• We open the launch and search bar enter “Windows Firewall”.
• Open it and select “Allow interaction with an application or component” in the left column.
• In the window that opens, click “Change settings”.
• Check both boxes next to Google Chrome.

Also, many antiviruses contain a built-in firewall. To check if it is blocking internet access for your browser, simply disable it and try opening Google Chrome. If it helps, then turn on the antivirus and follow these steps:

If all else fails

If none of the above methods solve your problem, then you should contact the service Google support, describing in detail your problem and a list of what did not help you solve it:

Or ask a question on the official Google forum (https://productforums.google.com/forum/#!forum/chrome-ru):

Video tutorial: “What to do if Google Chrome does not open”

Browser from Google has a huge number of positive aspects and advantages, but at the same time, like any program, it can break. This happens rarely, but it does happen. If this happens, then you should try one of the ways to solve this problem. In most cases, the browser will start up and start making you happy with its work again. But it happens that the error is individual and it is worth contacting specialists at Google support, who will certainly help you.

Sometimes it turns out that many PC users do not open Google Chrome. Quite often the reasons may be inexplicable - everything was fine in the evening, but now “glitches” are happening. So let's figure out why and how to deal with this situation.

Why does this happen

Computer problems are quite common. These often include various problems with web browsers. "Google Chrome", "Mozilla", "Explorer" - it doesn't matter what program you have installed. The main thing is that “glitches” do not bypass any option.

So, let's try to figure it out. The most common startup hindrance is the antivirus program. Absolutely any. Problems can also be caused by viruses and various installed programs. Let's look at each reason separately to find out why the Google Chrome browser does not open.

Antivirus

No matter how strange it may sound, antivirus programs can not only serve the benefit of the user, but also harm them. This happens because many people do not look at what pages and addresses they go to. If you click on a malicious link that does not contain Trojans or worms, you may end up with a not very pleasant situation - the browser will stop working when you restart. More precisely, the process will start, but there will be no “picture”.

In this case, you need to check the system for viruses, then disable the antivirus and try to launch your browser. If this doesn't help, uninstall the web program completely and reinstall it. Everything should work.

Sometimes the reason that Google Chrome does not open can be: It will perceive the browser as a prohibited process and then block it. In this case, disable your antivirus and firewall and try to start working.

Viruses

A fairly common answer to the question of why Google Chrome does not start is the presence of viruses on the computer. It’s good if they don’t devour your system, but only get to the browser. Although an unpleasant phenomenon, it is tolerable.

If you suspect that your computer is not running Google Chrome, the first thing to do is run an antivirus program. Which one to use is up to you to decide. However, we would recommend Doctor Web to you - it is easy to get and use without effort. In addition, this “antivirus” has so-called free demo versions that help detect “infection” on the computer. In this case, you do not have to buy the final product.

So, once you have decided which antivirus program to use, run it. During checks, leave the computer alone - close all programs and games, including browsers (if any are running and open). When the computer completes the scan, disinfect all detected files; delete any that cannot be cured.

Be careful - important system data may be found among malicious programs. Therefore, before you start working with antiviruses, save all the important data that you need. Yes, just in case.

Restart your computer after the scan and treatment are complete. After that, try to launch Google Chrome. If all is unsuccessful, completely remove the browser with all bookmarks and other data, and then reinstall it. Everything should go back to normal.

Restart

Of course, if all the previous methods turned out to be useless, there is only one way out - reinstalling the system. Of course, you can rollback. However, from all problems, as they say system administrators, “there is one cure - take down the Windu and that’s it.”

So, when you decide to take this difficult step, find installation disk"Windows". Before doing this, write down important personal information in advance so as not to lose it. Insert the installation disc into your computer and wait for it to start.

Select "Install Windows Operating System". A window will open in front of you to select the method of carrying out the process - “clean” and “surface” installation. In order to get rid of worries about why Google Chrome won’t start, it’s better to choose the first option. Next, using simple steps, format hard drive and select the path Windows installations. Wait for the process to complete. The computer will reboot about 3 times - don’t be alarmed. Next, install the browser and use it as before. Now you know what to do if Google Chrome does not open.

G oogle Chrome (Google Chrome) is considered today one of best browsers. Its main advantages are high speed work (if there are problems with the speed of the browser, it will help), convenient search– the request can be entered directly into the address bar, the now fashionable minimalist design, quick translation of foreign pages and convenient display of frequently visited resources – they are displayed in the program’s start window.

However, all these advantages do not prevent the browser from glitching from time to time and refusing to work for the benefit of the user. However, in quite rare cases, these same glitches are the fault of Google Chrome itself, as a rule, the matter is a conflict with other programs, viruses and other problems in the system. In this article we will figure out Why won't Google Chrome open on my computer? who is usually to blame for this problem and, of course, what to do.

Blocking by antivirus

Sometimes, in its effort to protect the user, an antivirus program goes a little overboard and blocks things that shouldn't be blocked. Google Chrome is often included in the “black” list. Why? Because this program is used to access the Internet, where, as you know, viruses are visible and invisible, and therefore the antivirus automatically adds the browser to the list of potentially dangerous programs.

If you are faced with this particular problem, it is not difficult to diagnose and solve it. How to do this? Let's look at the example of Kaspersky antivirus:

1. First of all, we need to disable the antivirus; to do this, in the lower right corner of the desktop we find a button in the shape of a triangle and click on it with the left mouse button once.

2. In the drop-down menu, right-click on the antivirus icon, then click on the “Pause protection” item.

3. A window will appear in front of us in which you can set the suspension parameters, select the “Suspend” line and click the “Pause protection” button.

4. Of course, after clicking this button, the antivirus will intimidate us, informing us that this action will reduce the level of protection of our PC, but we will not be scared and will continue to solve the problem, so in the threat window, we can safely wait for “Continue”.

So, now our antivirus is disabled, and we can check whether it was the problem - launch Google Chrome. The browser opened?! This means that the problem was with the antivirus. However, we cannot leave the computer unprotected just because when the antivirus is running, Google Chrome does not open. Fortunately, a compromise can be found.

Each antivirus has a so-called exclusion list - the user can enter the program into this list, and it will not be blocked by the antivirus even if it suspects that the program is potentially dangerous.

How to add Google Chrome to the list of exceptions - let's look again using the example of Kaspersky antivirus:

1. First of all, we need to resume antivirus protection - to do this, follow steps 1-2 of the previous instructions, only this time instead of the “Pause protection” item, select the “Resume protection” item.

3. In the drop-down menu, right-click on the antivirus icon, and in the menu that appears, click on the “Settings” item.

4. The antivirus settings window appears in front of us, first click on the “Advanced” item, then “Threats and exceptions”.

6. Now check the box “Allow interaction with Kaspersky interface Internet Security" and click add.

7. That's it! Now, even with a working antivirus, Google Chrome should open.

Blocked by Windows Firewall

In addition to the antivirus, the computer is protected by the so-called Windows Firewall, which Microsoft installs on the system by default. The main task of this firewall is to “catch” attackers who are trying to gain access to someone else’s computer via the Internet. And the Windows firewall, as well as the antivirus, can overdo it with protection and block Google Chrome. So the option “excessive firewall care” may also be the answer to the question of why Google Chrome does not open on the computer.

How to solve the firewall blocking problem? Follow these instructions:

2. Click on the line “Turn Windows Firewall on or off.”

Important! If this item is not active, most likely your antivirus is blocking it, in which case we recommend temporarily suspending its protection; you already know how to do this.

3. In the window that appears, select the “Turn off Windows Firewall” checkbox and click “OK.”

Let's check if Google Chrome now starts. Yes?! This means, as in the case of an antivirus, you need to enable it and add the browser to the list of exceptions in the Windows firewall, for which:

1. In the window, check the boxes “Turn on Windows Firewall” and click “OK”

2. Click the “Allow a program or component through Windows Firewall” item in the window.

3. In the window that appears, click the “Allow another program” button, then select Google Chrome from the list and click “Add”.

Viruses

Viruses are the cause of many PC problems, and, of course, if the browser suddenly stops opening, you should think that some kind of malicious program is to blame.

If you have an anti-virus program installed, conduct a full scan of the system, having previously updated its databases.

If you don’t have an antivirus on your PC (oh, horror!), install it. Today, almost every company that produces antivirus programs offers to install free trial versions with the latest databases, take advantage of their offers.

User profile settings failure

Glitch in user profile settings - another one common problem, which prevents the browser from starting. To decide this problem, follow these instructions:

1. Press the combination Windows + E, in address bar specify the address “%LOCALAPPDATA%\Google\Chrome\User Data\”, press “Enter”.

2. In the window that opens, find the Default folder and rename it to “Backup Default” - now when you try to start the browser, the system will automatically create a new Default folder, and this will solve the problem if it was a failure of the profile settings.

Incorrect installation of the program

If the browser does not open immediately after installing it on your PC, most likely the answer to the question why Google Chrome does not open is - incorrect installation. You may be using an incorrect installation file, or the system may have crashed during installation. In the first situation, you need to download another installation file; in the second, remove the program and then install it again.

How can you determine which situation you are dealing with? If, after re-installation, the browser does not open again, then there is a 99% probability that the problem is in the installation file; if it opens, it was a system failure.

Advice! To correctly remove a program, go to the “Start” menu, then “Control Panel” / “Programs and Features”, in the window that opens, select Google Chrome and click on the “Uninstall” button.

System files are damaged

This, of course, is a much more serious problem than those described above; if it turns out that Google Chrome does not open precisely because of damaged system files, the only solution to the problem is to reinstall Windows.

To diagnose this problem, run command line Windows (Start/All Programs/Accessories/Command Prompt) or Win+R and type “cmd” and enter the command “SFC.exe_/SCANNOW” (note the space before the slash!) .

After entering the command, the system scan will begin; it may take several minutes - the scanning time depends on the power of your PC. If problems are found after scanning, you will have to reinstall the system.

Compatibility issue

Unlikely, but still possible problem, also relevant for the situation when Google Chrome does not open after the initial installation. If the browser version you downloaded was created for a newer or, conversely, older old version Windows than yours, it may not start for this very reason. To avoid such a problem, always download the installation file, read its parameters and pay attention to what version of the system it was created for.

Not enough RAM

This problem is also unlikely, since modern PCs have large volumes RAM, but if when you start the browser you have many other “heavy” programs and applications running in parallel, close them and try to restart the browser.

Results

These are perhaps the most common answers to the question of why Google Chrome does not open on a computer. We hope this article helped you solve the problem and you can use your favorite browser again!

There can be a huge number of reasons why the Google Chrome browser does not open in Windows. System failures caused by unscheduled power outages may be involved here, actions virus programs and malicious scripts, damage to executable Google files Chrome, firewall blocking and much more. This article contains information about what to do if your Google Chrome won't start, and also describes why such problems may occur.

Rebooting your personal computer

The very first thing that is recommended to do if any program (including the Google Chrome web browser) freezes and does not open is to restart your personal computer. It is quite possible that some Windows service necessary for the browser to function has frozen and stopped functioning correctly. In this case, after a reboot everything will work as before.

If your browser does not start often enough, you should pay attention to other ways to solve this problem, which are described below.

Conflict with antivirus

Another common reason why Google Chrome doesn't work is conflict situations with antivirus programs installed on your computer. To diagnose this problem, simply disable your antivirus temporarily and try launching the Google Chrome browser.

If it opens normally, then you have found the source of the trouble. In this case, you just need to add the browser to the exclusion list. You can read about how to do this in the manuals for using your specific antivirus for Windows.

After checking and configuring, do not forget to reactivate the software so as not to leave dangerous vulnerabilities in the operating system.

Windows firewall conflict

Another program that can conflict with Google Chrome and be the reason why it does not open is the firewall built into the Windows OS. This special application, which is designed to ensure the security of your personal data while working on the network and on the Internet.

As with antivirus software, diagnosing this problem is as easy as temporarily disabling the firewall. To pause it, Windows users need to do the following:

You can also check your operating system using special utility from a Google developer called Chrome Cleanup Tools. Download it from the official website https://www.google.com/chrome/cleanup-tool/ after reading the terms of the user agreement.

The utility does not require installation before starting work - immediately after launch, it will begin scanning your system for the presence of all kinds of scripts, processes and applications that may interfere correct operation Chrome browser. If any suspicious programs are found, Chrome Cleanup will try to resolve conflicts or suggest you remove the interfering software.

Reinstalling the browser

If none of the steps suggested above helped you solve the problem with starting the program, you need to reinstall it. To do this, uninstall Google Chrome through the Control Panel, and then download the latest version from official page downloads - https://www.google.ru/chrome/browser/desktop/ and install it.

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Why Google Chrome won't launch

“Google Chrome won’t start” is a fairly common software problem. And it can arise for completely different reasons. If Chrome does not start on your PC or laptop, that is, it has stopped working altogether, do not rush to reinstall the OS or call a specialist adjuster. Read this article, it will surely help you solve this problem. From it you will learn why Google Chrome does not start. What settings, programs and other factors prevent it from working correctly. And how to eliminate them.

So, if Google Chrome does not work (“does not turn on” from the shortcut, is unstable, crashes), try using one of the following methods.

Method #1: scan your PC for viruses

First of all, check your computer with an antivirus. Google Chrome may not start due to viruses. They can change the properties of the shortcut, modify executable files, make changes to network settings etc.

It is best to check with additional antivirus scanners:

Malwarebytes Anti-Malware

If, after checking, Google Chrome still does not open, try the methods described below.

Free your system from “junk” - unnecessary folders And separate files, entries in the registry. The cleaning program CCleaner ( free version can be downloaded from the official website or from another trusted web source). Including, it clears the cache in Google Chrome, deletes cookies, and browsing history.

After installing and launching CCleaner, do the following in its working window:

1. Click the first item vertical menu on the left is “Cleaning”.

2. Click the "Check" button.

3. When the analysis is complete, click Clean.

Now check how much is left free space on drive C. If it is missing, or there are only a few megabytes of unused disk space, not only the browser, but also other programs may not open, and the entire operating system may crash.

1. Press the keys together - “Win ​​+ E”.

2. Right-click on the C drive icon.

3. Select “Properties” from the context menu.

4. In the disk properties window, analyze the “Free” and “Busy” parameters.

If you detect a critical lack of free space, delete unnecessary programs, games to unload system partition. It is advisable not to perform this procedure regular means OS (Start → Control Panel → Uninstall a program), and using special uninstaller utilities. Because they not only perform standard deletion, but also additionally eliminate the remnants of uninstalled software (registry keys, files).

Let's look at the cleaning option using an example Revo utilities Uninstaller:

1. In the application window, go to the "All Programs" tab.
2. Click on the program you want to get rid of.
3. IN top panel click the "Delete" command.
4. Revo Uninstaller will automatically find and launch the uninstaller. Follow its instructions carefully to perform a standard uninstall.
5. Go to the “Initial analysis...” window. Select the “Advanced” analysis mode.
6. Click "Search".
7. Click the Remove button in the Found Registry Keys window.
8. If necessary, perform similar actions in the “Found files...” window.

After cleaning, restart your computer: Start → Restart.

Method #3: Check your firewall settings

The answer to the question “why Google Chrome doesn’t work” may be hidden in the settings of the system firewall and the installed third-party firewall. Check their options for network connection rules for Google Chrome. Perhaps the connection was blocked and therefore Google Chrome does not open on the computer (or does not respond to requests, does not open sites).

To go to the windows firewall panel, click: Start → Control Panel → System and Security → windows firewall.

Then check its status in the line “Firewall status...” (if there is no other connected firewall in the OS, it should be set to “On”). And also view the rules: click on side menu « Additional options" → "Rule for incoming..." and "... for outgoing...". To remove the lock, in the “Actions” panel, click “Enable”.

Method #4: Resolving conflicts in the Google Chrome browser

If any individual module in Chrome does not work, or it often crashes (starts, but then closes randomly, gives an error), check for software conflicts in it. That is, situations when Google Chrome stopped working (turning on) due to third party application.

What to do if this happens:

1. In the address bar of your web browser, type - chrome://conflicts. Press "Enter".

2. Review the information on the tab. The "Modules" line should display the message "No conflicts detected."

If there are still conflicts, find out which program or component caused them. Close your browser and deactivate or completely remove them.

Method #5: Reset settings

Sometimes the question “why Google Chrome won’t start” is resolved full reset all browser settings and eliminating third-party modifications in its configuration using the Cleanup Tool utility.

1. If Chrome does not enter the search engine, use another working web browser (for example, Firefox).

2. Set in Google request- "chrome cleaning utility".

3. Go to the official download page (the first link in the search results).

4. In the “Cleaning Tool...” panel, click the “Download” button.

5. In the installer window, click “Accept and download”.

6. Run the downloaded utility, follow its instructions to clean and reset options.

Method #6: deleting and updating your profile

Perhaps the browser does not start or refuses to access pages due to the fact that files in its profile are damaged. They need to be deleted, and the next time you start Chrome, it will automatically perform a recovery.

1. Press “Win ​​+ R” simultaneously.

2. In the “Run” panel, enter the path to the profile - %LOCALAPPDATA%\Google\Chrome\

3. Click “OK”.

4. In the directory that opens, delete the “User Data” folder.

5. Launch Google Chrome again.

Method #7: “offload” the CPU

Perhaps the computer, or rather its CPU, is too loaded with other applications and it cannot power Google Chrome.

Close all utility windows, players, games. And try launching your web browser again. And if obvious running applications no, perform an analysis of active processes in the manager:

1. Press the key combination - “Ctrl + Alt + Del”.

2. Go to the Processes tab.

3. Using the indicator in the CPU column (processor load as a percentage), find the most resource-intensive process. First of all, consider objects with an indicator of 80-90%.

4. Deactivate the “heavy” process: right-click on the process graph → End process.

5. Launch Chrome.

Method #8: reinstallation

Completely uninstall Google Chrome (preferably using the uninstaller as described in Method #2).

And then, using another browser, download the latest version of Chrome from the offsite.

And install it in the OS.

We wish you quick and successful restoration of Google Chrome functionality!

brauzerok.ru

Why doesn't the Google Chrome browser launch?

Google Chrome is an excellent browser that deservedly received the title of the fastest in terms of speed. Users have repeatedly noted that it is also one of the best when it comes to fighting viruses, Trojans and other Internet pests. Chrome has become increasingly popular in recent years. But even the best ones are not immune to glitches and malfunctions, and you, too, may encounter a situation where Google Chrome does not work.

Does it happen that the browser does not open a single page, produces errors, or even does not start on the computer at all? Why, what could be the reason? There is no need to panic right away. It often happens that the main reason lies on the surface. In 50% of cases, restarting the computer is enough to fix the problem. Perhaps the failure occurred in the system itself. If after execution of this action nothing has changed and the Google Chrome browser still does not respond, you need to check your Internet connection. Maybe you've lost your connection and it's worth calling support to find out why this happened or make sure all the wires are connected and working properly.

You restarted your computer and made sure your Internet was working properly, but nothing changed - which means the problem with Google Chrome is more serious. So, why does this problem happen and how to fix it?

Google Chrome is slow, slow or freezes

If the browser crashes at the very beginning of work, then the most simple explanation Why this happens, it may be that Chrome is installed incorrectly on your computer. It would be advisable to reinstall the program. You will need to completely remove the browser, and then go to the official website and download new program there. By the way, sometimes the easiest solution is to simply update the version of Google Chrome to the latest one.

It would be a good idea to find out if the browser is compatible with your software and if not, why and what needs to be changed (although this is unlikely).

IN mandatory Disable all Google Chrome extensions that you have installed. You need to do this through the settings, “Extensions” item. Disable them all one by one, while checking to see if the browser is working properly. As you know, extensions can be installed without our knowledge, completely by accident.

Check your cache. It is quite possible that it is so cluttered that it is causing the Google Chrome browser to freeze. In this case, it should be removed using CCleaner.

Try updating Flash Player if the program crashes primarily when watching videos.

Browser won't launch

Check and remove dubious programs that were recently installed. They may interfere with Google Chrome. Many software are simply not compatible with each other and cause interruptions in each other's work.

Some firewalls and antiviruses may prevent Google Chrome from opening on your computer. In this case, the Google Chrome browser should be included in the list of favorites. To make sure that the reason lies precisely in these programs, simply disable them for a while; if Chrome launched successfully, then our assumption is correct.

Always remember that troubles of this kind may be the result of something hidden on your computer. malicious files(viruses, Trojans). Scan your PC and browser for such nasty things using an antivirus and disinfect the files or delete them. In addition, it wouldn't hurt to use antivirus utilities, such as Curelt from Dr.Web or Hitman Pro.

Pages won't open in Google Chrome

It also happens that the browser endlessly loads the page, but cannot open it. In this case, first of all, you need to perform all the steps described above: that is, reinstall Google Chrome, scan, check for viruses and incompatible programs. But there may be other reasons.

There are often cases when pages do not open due to any temporary interruptions or malfunctions. In order to make sure if this is your case, you need to try opening the same page in another browser - Internet Explorer or Firefox. If the page opens smoothly, most likely the error occurred when Chrome tried to connect to the Internet. You probably entered an incorrect web address. Be sure to check the correct spelling. If everything is correct, then it is possible that the page is currently unavailable for technical reasons.

You may need to clear your cookies. These files are created by websites (that you have visited in the past) in order to store some information, such as profile data or website settings. An error when loading pages can be caused by a cookie if it is damaged. The algorithm for deleting cookies is as follows: on the Google Chrome toolbar, go to “Settings”, then select “Show advanced settings”, find the section “Privacy” - “Content Settings”, here we see “Cookies”, “Cookies and site data” ", click "delete all".

Proxy

Another reason why the browser does not work correctly could be the proxy server settings. You just need to change them using the same algorithm as described above with cookies. But after the “Show additional settings” section, click on “Change proxy server settings”, then “Network settings”. Check the box " Automatic detection parameters". Confirm the action - “OK”.

Last option

And the most last tip. It should only be used when nothing else has helped. In the properties of the Google Chrome shortcut, add the -no -sandbox switch. This method is not entirely safe, because in this case it becomes very vulnerable and is more susceptible to viruses from the outside.

InstComputer.ru

What to do if google chrome won't start

• Troubleshooting Methods

Surely, many of us have the Google Chrome browser installed on our computer, equipped with multifunctional tools. Users chose it because it makes our life much easier. Despite the many advantages of working with chromium, there are still some disadvantages.

And perhaps, while working with it, you sometimes encountered problems, for example, when the browser did not start or opened very slowly and for a long time. Many people immediately panic about what to do, where to go, who to carry the computer to. Don't rush. Your browser may have frozen for reasons that you can fix yourself at home. Therefore, the main thing is to first understand the causes and factors of this problem, and then take some decisions and actions.

Reasons why Chrome won't start

Google Chrome may not open for some reasons, which we will discuss in detail below:

Troubleshooting Methods

Having dealt with the reasons, you can now safely begin to solve these problems.

• Reboot your personal computer. Then try logging into Chrome again;
• If it turns out that the problem was in the work antivirus programs, then you should go into the security services settings and specify the allowed status. Or just add chrome to the list of exceptions for your antivirus or firewall;
• If the reason was that the profile was damaged, then you should create a new profile.

To do this, close your browser. Next, open windows explorer or the key combination “Win+E”). After opening the window, you need to enter the following actions in the address bar: windows users Vista, 7, 8, 10 enter %LOCALAPPDATA%\Google\Chrome\User Data\.

Now you need to press the “Enter” key. After this, a list of folders and browser files will open, where you will find the “Default” folder and rename it, for example, “Reserve Default”. If everything worked out, Google Chrome will open with the default components configured, and a new “Default” folder will appear;

• If you have outdated version video card drivers, then restart the Windows automatic update system, after which the drivers will be automatically updated. If this cannot be done on your PC, you will have to install a new driver;
• If you still find viruses or “broken” programs on your device, then you need to clean your PC using an antivirus. Although usually in such a situation Google Chrome independently suggests actions to fix the problem, which is very convenient;
• If the above methods did not help, then uninstall and re-download Chrome. Reinstalling often fixes problems with plugins, flash, etc.

brauzergid.ru

Google Chrome browser does not open: instructions for solving the problem

There are many reasons why the Google Chrome browser does not open. Some of these problems can be easily identified and fixed by any PC user. Other problems lurk beneath the surface system settings, and here unqualified intervention can cause serious damage. If you encounter incomprehensible situations while launching the software, it is better not to experiment, but to seek help from a service company.

It happens that Chrome for a long time worked uninterruptedly, and one day, for no apparent reason, it stopped even opening, then the following could happen.

• Random crash settings.
• The software executive files are damaged.
• Something happened in system registries windows.
• The computer has become infected with viruses.

To begin with, you can consider the most common, easily fixable problems.

Security services block your browser

If the firewall is turned on and antivirus software is installed on the computer, Chrome may have been mistakenly blacklisted and will not start.

To check this direction, sequentially disable the firewall, antivirus, then try to launch the program. If everything is fine, then you need to go into the settings of the security services and specify the allowed status. Or add it to the list of exceptions to block.

Windows system files have been changed or damaged

Then not only browsers, but also other programs may not work. The simplest thing you can do is roll back the system to an earlier state. Remember to create return points? If you don't do this, in situations of force majeure you will have no way to retreat. Simple advice: if you see that the desktop works just fine, so to speak, it flies, don’t be lazy, open the System Restore interface, add this to the list good point countdown.

If after restoring the system Chrome started working normally, then the problem was with the system. The power supply may have been unexpectedly interrupted during a previous session. This often leads to disruptions in the functioning of the system.

Not enough RAM

One of common reasons, why the Google Chrome browser does not open, the computer’s RAM may be overused. The program itself consumes quite a lot of computer hardware resources. And if the user has several large applications open at the same time, all this together can drain the system to the limit.

Sometimes in such cases a window pops up with a corresponding notification. But there may be no warnings. How to treat? Try turning off running applications one by one and trying to launch Chrome again each time. If after one of the shutdowns the browser starts normally, this means that your computer is not designed to work simultaneously large quantity resource-consuming applications.

Some optional programs can be immediately disabled in the autorun service. During the installation process, some applications automatically, unauthorized, add themselves to the startup list when turning on windows, even if this is not particularly necessary.

Such arbitrariness not only interferes with the operation of some programs, but also makes the process of turning on the computer too long.

User profile corruption

If Chrome turns on and then turns off by itself, the reason may be a violation of the user profile settings. To touch system files, the simplest solution is to completely remove the browser from your computer and reinstall it from the beginning. Then all default settings will be made automatically, in accordance with the factory browser settings.

Outdated video card drivers

Modern Internet browsers are designed for new computers, and the presence of some archaisms in the system may well cause new programs to malfunction. Try running the Windows automatic update system, then the drivers will be brought up to date.

If for some reason automatic updating cannot be enabled (the operating system is no longer supported or a pirated version is installed), then you will have to look for the latest drivers on the Internet. Typically, driver updates can be found on large software portals. Just check in advance on one of the forums to find out exactly what updates you need for your windows versions.

The browser update is not compatible with your computer

The fact that Google Chrome can update automatically and in the background is very good and convenient. However, if your computer is old and the operating system windows system also not new, some updates may not want to work on such hardware and software.

To avoid the unexpected and unpleasant fact that your browser has stopped working for some unknown reason, disable automatic updates. Then you will be able to control the situation, and you will know for sure that the program stopped working precisely because of the update that was just downloaded.

To protect against such cases, it is useful to download from the Internet in advance a version of the program that works well on your equipment and store it just in case. This way you can also save Internet traffic.